SORAT Insel-Hotel Regensburg

• SORAT Insel-Hotel Regensburg
• Müllerstraße 7
• DE 93059 Regensburg
• Phone + 49 941 - 810 40
• regensburg@sorat-hotels.com

Munich-Erding: 110 km · Nuremberg: 115 km. Our reception team will provide you with transfer information by Regensburg Airportliner. Or visit our online route description.

Our Danubes lobby bar is opened from Thursday - Saturday 04:00 pm - 01:00 am. Stop by. We conjure up a delicious cocktail for you. Browse through our bar menu. Cheers.

During your stay we offer bathrobes and additional bath towels free of charge at the front desk.

You want fresh linen every day? Please contact and inform our reception team for daily bed linen change. 

For bike or e-bike rental kindly contact our reception team. We are happy to assist you.

On the day of your departure or, if you like, the evening before, reception will draw up your hotel bill.

If you need additional blankets, please contact our reception team.

• Brandner restaurant breakfast buffet
• Monday - Friday from 06:30 am - 10:30 am
• Weekend and on holidays from 07:00 am - 11:00 am
• 19.00 Euro per hotel guest and breakfast
• 21.00 Euro per non-hotel guests and breakfast

Breakfast for non-hotel guests only on request, please place your order by phone.

Check-out time is 11:00 am. Late checkout is subject to availability. Please contact the front desk.

On Sundays 10:00 am you have the possibility to join the church service in the Dom St. Peter cathedral.

Even after the coronavirus pandemic, viral infections will keep us busy and plaguing us, especially in the cold season. Individual hygiene measures are therefore still useful and should be standard. That is why we ask you, for example to keep a minimum distance. We want to continue to be your safe place of well being in the future. Therefore, stay responsible. We remain so too.

Of course we will gladly provide a cot on request and availability.

In emergency contact the front desk and we will contact the doctor on service. Next hospital is the Barmherzige Brüder hospital; Prüfeninger Straße 86.

Dogs are very welcome and we allow pets to stay in our guest rooms for additional surchange of 10.00 Euro per day and per room.

You have the possibility to send messages to our hotel central email account. Therefore, your name and your room number has to be stated in the subject line. The central email address is regensburg@sorat-hotels.com.

We have a plenty of emergency exits. These are to be found on every floor. Refer to the escape routes on the inside of your room door for further details.

For information concerning day tripping and excursions whether it is by car or by foot, please contact our front desk team. Or get first inspiration for leisure and activities on our website topic Regensburg.

Your opinion is important for us. We would like to encourage you to leave comments in case complaints praise or suggestions for improvement. Let us know your feedback during your stay or after arrival via online review on our rating website. You can also communicate this via a variety of channels, whether it is Tripadvisor or Google.

Fire? Accident? Inform our reception team immediately. Further notes and information regarding the safety procedures in our safety instructions.

Please contact our front desk team if you would like to buy a gift voucher for a hotel stay or the restaurant.

If you have forgotten your toothbrush, the reception team will be pleased to help with additional hygiene products like toothbrush, toothpaste, disposable razor.

Wifi is free of charge throughout the hotel. Contact the reception for the password. We are happy to help with questions regarding your internet connection.

An iron and an ironing board you will find at the front desk. Or we will bring it to your room. Kindly contact our front desk.

Jogging along the Danube river before breakfast. The unique location of our hotel makes it possible. Directly from the hotel, through the Inselpark green spaces, over the Pfaffensteiner Wehr bridge or Staustufe and back. For more information on the running track as our ambassadors at the front office.

We have no keycards or an app for smartphones. We have very classic room keys. Therefore, when leaving the hotel and of course on departure, please always leave it your key at the reception.

We will gladly take care of your laundry and dry-cleaning. Laundry bag is in your wardrobe. Leave the bag with your stuff at the reception, there you will also receive a laundry list with details.

You are missing something? Kindly contact the front desk for any information about lost and found items. We keep lost properties one year.

With our loyalty program we are rewarding your loyalty. Become a member now. You will receive advantages and more. Join our loyalty program.

Our hotel staff will however be pleased to help if you require assistance. Give us a hint.

On request we prepare lunch boxes for your trips, excursion or for your trip back home. Contact the front desk to place your order one day in advance.

We offer meeting facilities for up to 120 persons. Contact our event team, our staff are happy to assist you. Or browse our website topic meetings.

Written messages or telephone messages you will find at the front desk.

Our suites and comfort rooms facing the river are equipped with a mini fridge.

Our hotel is non-smoking. All rooms, all public areas inside the hotel and the restaurants are non-smoking areas. You are allowed to smoke on the balconies and outside of the hotel.

Our hotel does not have closing days. We are always your home away from home when travelling. It's open every day, 24 hours a day.

The parking lots are available in the underground garage; directly accessible via elevator. Hotel parking will be charged with 19.00 Euro per day and car. Additional public parking spaces are available in the area. Please note any fees and parking disc requirements.

If your payment takes place on location you can pay with American Express, Mastercard, Visa Card, Diners, Debit Card, Giro Card, Chinese Union Pay, Apple Pay oder Google Pay. You can of course also pay with cash in Euro. The method pay by link is also available. In case of an assumption of costs it is important to note that we can only accept this based on the disclosure of a company credit card, from which we can deduct the corresponding sum. For online bookings where payment is part of the booking process, you can choose between paying by credit card and Paypal.

The nearest pharmacy is located at Watmarkt 9, old town. We can show it on the map. The pharmacy emergency service calendar is available at the reception.

For additional or allergic pillows kindly contact the front desk and choose from the pillow menu. 

For stamps contact our reception team. It is possible for you to leave any outgoing mail at the reception. It will be posted for you.

Next bus stop is Thundorferstraße; 800 m. You have access to lines 1, 2 and 11. Timetables are available at the front desk. To see the map and helpful arriving details click location. You may also contact the front desk for any further information about directions to the surrounding tourist attractions.

Quality begins where standard ends. Quality is a combination of original ideas, distinctive character and friendly guest service. Because that is our philosophy. There is a family atmosphere and comfort instead of operational hectic and anonymous politeness. We are passionate hosts and care about sustainability. Certainly no hotel alone can change the course of global warming, but every little bit helps. We work on that every day.

Contact us 24 hours. Daily. It doesn‘t matter whether it‘s winter, spring, summer or autumn. Christmas or Easter. Dial + 49 941 - 810 40.

• Brandner restaurant with regional and international cuisine
• Wednesday - Saturday from 06:00 pm - 10:00 pm
• Sunday - Tuesdays off
• Reservation + 49 941 - 810 44 54

Find out which great offers we are running in our restaurant and click dining.

Your room is professionally cleaned and disinfected before check-in. Once you arrive, your room will only be cleaned upon your request. By avoiding unnecessary room cleaning, you help us reduce the use of water and cleaning detergents. Fancy a cleaning session during your stay? Let us know at reception, our team will be happy to help out.

Room service options for lunch or dinner are not available. However, we offer room service for breakfast. Please drop by reception.

You can store your valuables in a safe at the reception free of charge. The suites are endued with a room safe. The hotel is not liable for any valuables left in the room, room safe or hotel safe.

Small sewing kits with safety pins, sewing thread,sewing needle and spare buttons are available at the reception.

You will find a shoe shine machine for cleaning shoes in front of the public toilets on the ground floor.

As far as shopping is concerned, Regensburg is also a little grab bag. We are happy to give insider tips.

Sustainability and travel go hand in hand. As hosts, we offer you and all other guests a temporary home away from home. You should feel comfortable. Of course, we take responsibility for our environment and have already anchored the topic of sustainability in our corporate values with founding of Sorat Hotels. Read on about what we do in our sustainability mission statement Green Spirit. Green Stay.

If you would like to order a taxi, please contact our front desk team.

If you have any technical issues in your room, kindly contact our reception team.

For daily change of towels please leave the towels on the bathroom floor or contact the front desk. 

Vegetarians are welcome. Vegans too, by the way. Contact our colleagues in the restaurant.

Sauna and fitness facilities are on the third floor. Open 04:00 pm - 10:00 pm. During the whole summer season we activate the sauna only on request. For details and sauna appointments ask our reception team. For massage and cosmetic appointments please contact Doris Prause. Use her online calendar. Or send an email: rebalancing-dorisprause@gmx.de.

One bullet is missing... If you have any questions, please always contact our team at reception.