SORAT Hotel Brandenburg

We are happy to help with socket adapters or charging cables. Please contact our reception staff.

• SORAT Hotel Brandenburg
• Altstädtischer Markt 1
• DE 14770 Brandenburg
• Phone + 49 33 81 - 59 70
• brandenburg@sorat-hotels.com

Airport Berlin Brandenburg: 89 km. Do you need help with flight booking or flight rebooking? We take care. Talk to our reception team. All flight timetables and flight connection information are available from Flughafen Berlin Brandenburg GmbH at ber.berlin-airport.de. From airport to hotel or from hotel to airport? Click here: Arrival.

We do not have a hotel bar in the traditional sense. However we have integrated a small bar area in the restaurant. Opened from Monday - Sunday 11:30 am - 11:00 pm. Stop by. We conjure up a delicious cocktail for you.

During your stay we offer bathrobes and additional bath towels free of charge at the front desk.

You want fresh linen every day? Or do you need bedding for allergy suffers? Please contact and inform our reception team for daily bed linen change or allergenic bedding. 

We offer bikes with speed gear from 20 Euro per day and bike, all year round. For bike rental kindly contact our reception team. We are happy to assist you. Charging stations for e-bikes are located in the underground car park. By the way, here is our favourite bike tour.

On the day of your departure or, if you like, the evening before, reception will draw up your hotel bill.

If you need additional blankets, please contact our reception team.

• Havelland salon breakfast buffet
• Monday - Friday from 06:30 am - 10:00 am
• Weekend and on holidays from 07:00 am - 11:00 am
• 19.00 Euro per hotel guest and breakfast
• 22.00 Euro per non-hotel guests and breakfast

Breakfast for non-hotel guests only on request, please place your order by phone.

If you want to rent a car, contact the reception. If you need a repair workshop, you can also contact our team.

You will find a lot of fast charging points for electric cars in Brandenburg. Please contact the front desk for details and to find a charger near our hotel with your preferred speed.

Check-out time is 11:00 am. Late checkout is subject to availability. Please contact the front desk.

On Sundays 10:30 am as well as Christian holidays you have the possibility to join the church service in the Dom St. Peter and Paul cathedral.

Even after the coronavirus pandemic, viral infections will keep us busy and plaguing us, especially in the cold season. Individual hygiene measures are therefore still useful and should be standard. That is why we ask you, for example to keep a minimum distance. We want to continue to be your safe place of well being in the future. Therefore, stay responsible. We remain so too.

Of course we will gladly provide a cot on request and availability.

Would you like take advantage of Brandenburg cultural offerings? Our reception will be happy to help you. Or browse our website; select the Brandenburg menu item. Or ask our chatbot.

In emergency contact the front desk and we will contact the doctor on service. Next hospital is the Caritas Klinik hospital; Bergstraße 1 - 3.

Dogs are very welcome and we allow pets to stay in our guest rooms for additional surchange of 15.00 Euro per day and per room.

You have the possibility to send messages to our hotel central email account. Therefore, your name and your room number has to be stated in the subject line. The central email address is brandenburg@sorat-hotels.com.

We have a plenty of emergency exits. These are to be found on every floor. Refer to the escape routes on the inside of your room door for further details.

For information concerning day tripping and excursions whether it is by car or by foot, please contact our front desk team. Or use our chatbot. Just enter a keyword. For example activities, excursion, bike, boat. Or take a look at our top recommendations for the best attractions, sightseeing, events, things to do and explore by category.

You can send or receive a fax at the reception. We charge 0.35 Euro per unit. Our fax number is + 49 (0) 33 81 - 59 74 44.

Your opinion is important for us. We would like to encourage you to leave comments in case complaints praise or suggestions for improvement. Let us know your feedback during your stay or after arrival via online review on our rating website. You can also communicate this via a variety of channels, whether it is Tripadvisor or Google.

Fire? Accident? Inform our reception team immediately. Further notes and information regarding the safety procedures in our safety instructions.

Please contact our front desk team if you would like to buy a gift voucher for a hotel stay or the restaurant.

If you have forgotten your toothbrush, the reception team will be pleased to help with additional hygiene products like toothbrush, toothpaste, disposable razor.

Wifi is free of charge throughout the hotel. Contact the reception for the password. We are happy to help with questions regarding your internet connection.

An iron and an ironing board you will find at the front desk. Or we will bring it to your room. Kindly contact our front desk.

Is your jogging outfit your constant companion? And are you in the mood for a bit of exercise? Then slip into your running shoes. Ask our hotel ambassadors to recommend a great running route. The first tip is here, our favourite running route.

We have no keycards or an app for smartphones. We have very classic room keys. Therefore, when leaving the hotel and of course on departure, please always leave it your key at the reception.

We will gladly take care of your laundry and dry-cleaning. Laundry bag is in your wardrobe. Leave the bag with your stuff at the reception, there you will also receive a laundry list with details.

You are missing something? Kindly contact the front desk for any information about lost and found items. We keep lost properties one year.

With our loyalty program we are rewarding your loyalty. Become a member now. You will receive advantages and more. Join our loyalty program.

Our hotel staff will however be pleased to help if you require assistance. Furthermore luggage storage is available. We can gladly store your luggage at the reception. Before check-in or after check-out. Give us a hint.

On request we prepare lunch boxes for your trips, excursion or for your trip back home. Contact the front desk to place your order one day in advance.

We offer meeting facilities with 20 - 71 sqm for up to 140 persons. Contact our event team, our staff are happy to assist you. Or browse our website www.sorat-hotels.com section meetings.

Written messages or telephone messages you will find at the front desk.

Our room types standard, comfort, business, family and our suite are equipped with a mini fridge. You can stock it for you based on your preferences. Our small shop in the hotel offers a fine selection of drinks, snacks and sweets; open round the clock.

Our hotel is non-smoking. All rooms, all public areas inside the hotel and the restaurants are non-smoking areas. You are allowed to smoke outside of the hotel.

Our hotel does not have closing days. We are always your home away from home when travelling. It's open every day, 24 hours a day.

The parking lots are available in the underground garage and can be reached by elevator. Hotel parking will be charged with 12.00 Euro per day and car. Additional public parking spaces are available in the area. Please note any fees and parking disc requirements.

If your payment takes place on location you can pay with American Express, Mastercard, Visa Card, Debit Card, Giro Card, Chinese Union Pay, Apple Pay oder Google Pay. You can of course also pay with cash in Euro. The method pay by link is also available. In case of an assumption of costs it is important to note that we can only accept this based on the disclosure of a company credit card, from which we can deduct the corresponding sum. For online bookings where payment is part of the booking process, you can choose between paying by credit card and Paypal.

The nearest pharmacy is located at Nicolaiplatz. We can show it on the map. The pharmacy emergency service calendar is available at the reception.

For photocopies please contact the recetion. We charge 0.40 Euro per copy.

For additional or allergic pillows kindly contact the front desk and choose from the pillow menu. 

For stamps contact our reception team. It is possible for you to leave any outgoing mail at the reception. It will be posted for you.

Bus line H, Parduin stop: 10 m. Tram line 2 and 6, Ritterstraße stop: 300 m. Timetables are available at the front desk. You may also contact the front desk for any further information about directions to the surrounding tourist attractions.

Quality begins where standard ends. Quality is a combination of original ideas, distinctive character and friendly guest service. Because that is our philosophy. There is a family atmosphere and comfort instead of operational hectic and anonymous politeness. We are passionate hosts and care about sustainability. Certainly no hotel alone can change the course of global warming, but every little bit helps. We work on that every day.

Contact us 24 hours. Daily. It doesn‘t matter whether it‘s winter, spring, summer or autumn. Christmas or Easter. Dial + 49 33 81 - 59 70.

• Parduin restaurant with regional and international cuisine
• Monday - Saturday from 11:30 am - 11:00 pm
• Sunday from 11:30 am - 03:00 pm
• Chef at work until 09:00 pm
• Special closures possible
• Table reservation required

We perform room cleaning every other day during your stay. If you wish to have your room cleaned more frequently then please let us know at the reception. You can also request more clean towels and toiletries when needed.

Monday - Sunday; 05:00 pm - 10:00 pm; service charge 3.00 Euro per order and per room. To order please drop by reception. Room service menu

You can store your valuables in a safe at the reception free of charge. The hotel is not liable for any valuables left in the room or hotel safe.

Small sewing kits with safety pins, sewing thread, sewing needle and spare buttons are available at the reception.

You will find a shoe shine machine for cleaning shoes in front of the public toilets; basement. If you need additional shoeshine supplies, please contact our reception team.

As far as shopping is concerned, Brandenburg is also a little grab bag. We are happy to give insider tips.

Sustainability and travel go hand in hand. As hosts, we offer you and all other guests a temporary home away from home. You should feel comfortable. Of course, we take responsibility for our environment and have already anchored the topic of sustainability in our corporate values with founding of Sorat Hotels. Read on about what we do in our sustainability mission statement Green Spirit. Green Stay.

If you would like to order a taxi, please contact our front desk team.

If you have any technical issues in your room, kindly contact our reception team.

The summer terrace in the garden is open daily from 06:30 am - 10:00 pm when the weather is fine.

For daily change of towels please contact the front desk. 

We will be happy to find a suitable train connection for you. Talk to our reception team. The Brandenburg IC train station is 8 km away.

Vegetarians are welcome. Vegans too, by the way. Contact our colleagues in the restaurant.

Are you not allowed to oversleep? Inform our reception team.

Sauna and fitness are on the ground floor and basement. Open daily 08:00 am - 10:00 pm. During the whole summer season we activate the sauna only on request. To arrange appointments and prices for the use of the sauna, please contact our reception team. Use of the fitness area is free of charge. Please note that we are not a professional fitness club. Our devices are simple. But they are suitable for a small but effective workout. You will also receive the key for the sauna and the fitness area at reception.

One bullet is missing... If you have any questions, please always contact our team at reception.