SORAT Hotel Berlin

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Answer by the hotel Thank you sou much!!! 💖🙏😊🌸✨ Your team at the Sorat Hotel Berlin

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Answer by the hotel Thank you so much! 😊 We're glad you had a nice business trip experience with us. Looking forward to welcoming you again! Take care and all the best from your team at the Sorat Hotel Berlin

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Answer by the hotel Ganz lieben Dank, das freut uns wirklich enorm. Wir hoffen auf ein Wiedersehen und sagen "bis bald" Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel Wow - what great feedback! Thank you so much for this wonderful review. We would be more than happy to welcome you again soon. Your team at the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your very charming feedback. We hope to see you soon again, your team at the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon.Warm regards, Your team at the Sorat Hotel Berlin

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Answer by the hotel Yeahhh, thanks so much for the great feedback! We're thrilled to hear you're a fan of our sleek, modern concept.Are you a frequent traveler? Be sure to ask about our Bed & Bonus program — it's packed with savings and special perks, especially when you book directly with us!We'd love for you to check it out and join the Sorat family. It was truly a pleasure getting to know you.All the best, Your team at the Sorat Hotel Berlin

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Answer by the hotel We are delighted to hear that you and your family had a wonderful time with us.Our location near the subway and train stations is truly ideal for exploring Berlin. It's wonderful to know that you enjoyed our comfortable rooms and your morning coffee with fresh croissants.Thank you for your praise of our staff, who always strive to ensure our guests have a pleasant stay. Your recommendation means a lot to us.Best regards from Berlin! Your team at the Sorat Hotel Berlin

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Answer by the hotel ... and we're so happy to hear that you had an overall good experience with us! Next time you visit, we'll do our very best to turn it into a great one — challenge accepted!:)Best regards, Your team at the SORAT Hotel Berlin

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Answer by the hotel ... and we had the perfect experience of getting to know you personally. It would be great if you visited us again. Until then, take care! Best wishes, your team at the Sorat hotel Berlin

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Answer by the hotel It was a great pleasure meeting you. Thank you for your wonderful comment! Come back soon—it would be a joy to welcome you again! Your team at the Sorat Hotel Berlin

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Answer by the hotel ... and from check-in to check-out, it was a great pleasure to have you as our guest. Come back soon, your team at the Sorat Hotel Berlin

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Answer by the hotel Much appreciated! Kudos right back to you for your kind words! Thank you very much and we hope 2CU soon again, your team at the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your feedback. It was a pleasure getting to know you, and we're glad to hear that you had a pleasant trip to Berlin.Kind regards, your team at Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your wonderful feedback! We hope you weren't just "not disappointed” but truly delighted. And we'll take the liberty of reading that between the lines from your perfect score!We love welcoming returning guests, and receiving such great praise from our regulars means even more to us. It's a huge motivation for our team!So once again, a big thank you—we promise to keep up the good work!Looking forward to your next visit, Warmest regards, Your team at Sorat Hotel Berlin

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Answer by the hotel Thank you for your feedback. We are sorry to hear that the breakfast offering did not quite meet your expectations. We strive to offer our guests a pleasant start to the day with the free Grab&Go service. We understand that if a hearty breakfast is important to you, you can enjoy it in the numerous cafes and restaurants around the hotel - our team has the best tips for you:-) It is clear from our descriptions that we do not offer a full breakfast service in our hotel.However, we are pleased to hear that you liked our location and that you appreciate the service. We hope to welcome you back soon and send you our warmest regards from the team at the Sorat Hotel Berlin

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Answer by the hotel (ɔ◔‿◔)ɔ ♥ Vielen Dank und Herzliche Grüße, Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your kind feedback! We're happy to hear that you had a great experience. Hope to welcome you back soon!Best wishes from the team at Sorat Hotel Berlin.

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Answer by the hotel "Alles super" klingt in unseren Ohren ganz hervorragend und hört sich nach einem gelungenen Städtetrip in der Hauptstadt an. Vielen Dank für das super Feedback, wir freuen uns, dass wir unseren Teil dazu beitragen konnten und hoffen auf ein Wiedersehen mit Ihnen. Herzlichen Gruß, Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel Thanks a lot for your friendly feedback! We are happy to hear that you were satisfied with your stay. Would be great to meet you again soon. Best wishes, your team of the Sorat Hotel Berlin

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Answer by the hotel Hi there:-) Thank you so much for your wonderful review! We're thrilled to hear that you had such a great stay with us and that you enjoyed our location and services 😊It's great to know that Croissants and Coffee where the right choice for a pleasant surprise in the morning - we love adding little touches to brighten our guests' day!We truly appreciate your kind words about our team; they'll be happy to hear your feedback. We hope to welcome you back soon for another fantastic stay! Your team of the Sorat Hotel Berlin

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Answer by the hotel Hello there and thank you for sharing your detailed feedback following your recent stay with us. We truly appreciate your honest comments, as they help us improve and ensure we provide the best experience for all our guests.We are delighted to hear that you found our staff friendly and enjoyed the coffee and pastry service — we take great pride in making our guests feel welcome and starting the day on a positive note.At the same time, we take your concerns very seriously. We will discuss the cleanliness issue with our housekeeping team immediately to ensure that such oversights do not happen again. Additionally, we understand the importance of flexible TV settings for international travelers. However, we are currently unable to allow changes to the menu language to avoid potential setting misconfigurations. Rest assured, our team is always happy to assist if any difficulties arise.We are confident that your next visit will be nothing short of perfect, and we would be absolutely delighted to welcome you back in February 2026 or even sooner. Please do not hesitate to contact us directly for the best prices and exclusive conditions for your next stay. Looking forward to welcoming you back soon, your team of the Sorat Hotel Berlin

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Answer by the hotel So good to hear - thank you for your feedback! We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel We would be more than happy to welcome you back in Berlin and to have you with us again. Until then, stay safe and sound and arrive well in the year 2025.All the best your team from the Sorat Hotel Berlin

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Answer by the hotel Thanks a lot for leaving your comment - we are more than happy to read that you enjoyed your overall experience at our hotel. Take care, bye bye for now, your team of the Sorat Hotel Berlin

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Answer by the hotel Hello, and thank you so much for your feedback. There's no greater compliment for us than your recommendation. We truly appreciate it and hope to see you again soon! Until then, stay happy and healthy. Warm regards, Your team at Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your kind feedback! We're delighted to hear that you had a positive experience and appreciated our friendly and helpful staff.We hope to welcome you back again soon to make your next visit just as enjoyable.Best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you for taking the time to share your experience with us. We are truly sorry to read your comments about the cleanliness of your room. Please note that our cleaning schedule is every three days, and we apologize if this was not made clear during your stay. We understand how important a clean and comfortable environment is and regret that we did not meet your expectations. We are glad, however, that you enjoyed the fresh croissants and coffee in the morning. Your feedback helps us improve, and we hope to have the chance to welcome you again under better circumstances.

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Answer by the hotel 97% and a 'everything was just perfect' - that puts a big smile on our faces! Thank you for sharing your experience with us. We're looking forward to seeing you again soon, best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel תודה רבה על המילים החמות והציון הגבוה. שמחנו לשמוע שנהניתם מהשהות שלכם. נשמח לארח אתכם שוב בקרוב! (translated with ChatGPT)

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Answer by the hotel Thank you for your wonderful feedback! We are so pleased that you enjoyed our central location and convenient public transport. ☺️ Such kind words and then you promise to come back. It couldn't be better for us. Your satisfaction is very important to us. Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for staying with us again - nine times is amazing! We're really happy to hear you enjoy our location, the friendly service, and the value for money.Thanks as well for your feedback about the room. We're sorry there wasn't enough space for your suitcases, makes us even more grateful that you still chose to stay with us again.It's also great to hear Mr. Alexander Voigt was so helpful with your booking. We'll definitely let him know about your kind words!We hope to welcome you back soon for your next visit to Berlin, your team of the Sorat Hotel Berlin

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Answer by the hotel That makes us really, really happy. Thank you so much. Until we meet again, take care. Yours, the team at the Sorat Hotel Berlin

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Answer by the hotel ... wow, what an incredible compliment! We're thrilled to hear we met your expectations and that you enjoyed every moment of your stay with us. Feedback like yours motivates our team to keep delivering the best possible experience for each guest. Thank you for your wonderful review - we can't wait to welcome you back soon! Warm regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Hmmmm, Ihre Rückmeldung stellt uns wirklich vor ein kleines Rätsel: In allen Kategorien vergeben Sie die Bestnote, doch dann schreiben Sie "sehr anstrengend." Unsere Rätselprofis im Team haben dazu zwei Theorien entwickelt:1. Vielleicht fanden Sie es etwas anstrengend, dass Sie zusätzlich einen Text für die Bewertung eingeben mussten und nicht nur Punkte vergeben konnten? Liegen wir da richtig? In diesem Fall: sorry, sorry, sorry - das lässt sich leider nicht ändern! Wir danken Ihnen auf jeden Fall herzlich für Ihr Feedback und hoffen, Sie damit nicht verärgert zu haben.2. Oder war es bei uns etwa sooooo schön, dass es fast schon anstrengend war? Haben wir hier ins Schwarze getroffen? In diesem Fall freuen wir uns riesig mit Ihnen und hoffen auf ein baldiges Wiedersehen!Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel Hey there! Wow - we're absolutely thrilled by your glowing review! It's a true pleasure to hear that you enjoyed every bit of your stay with us, from the cozy rooms and comfy beds to the fresh morning coffee and croissants. We're also glad that you found our team so helpful (they'll be smiling for days reading this!).Our little corner next to the bus and train connections seems to have ticked all the boxes for you, and it's wonderful that you could also explore the flavors of Berlin at the nearby German restaurant. Thank you for the fabulous rating and for sharing your experience with such warmth and enthusiasm. We can't wait to welcome you back - your spot on the couch with coffee and croissant is already waiting!Best wishes and see you soon, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much! We're thrilled to hear you had such a great stay. Your 100% positive feedback means the world to us! All the best from Berlin, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for the fantastic feedback! We're thrilled to hear you enjoyed your stay and found great value for money. It's awesome to know our central location and fresh, comfy rooms hit the mark. Looking forward to welcoming you back soon! Your team of the Sorat Hotel Berlin

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Answer by the hotel What a wonderful feedback—thank you so much! We're very happy to read this and hope to welcome you again soon. Until then, goodbye for now and all the best from your SORAT Hotel Berlin team

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Answer by the hotel Nos alegra mucho saber que disfrutó de su estancia con nosotros y que contribuimos a que fuera todo un éxito.Esperamos tener el placer de darle la bienvenida de nuevo muy pronto.No dude en contactarnos directamente si necesita algo, estaremos encantados de ayudarle.Saludos cordiales de todo el equipo del Sorat Hotel Berlin.

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Answer by the hotel Hey there, Thank you very much for your feedback! We're glad to hear that you enjoyed your stay and appreciated our friendly staff and cleanliness. Regarding the price during your visit, it's true that during high-demand periods such as trade fairs or special events like the Berlin Marathon which took place this weekend, prices can be higher than usual. Outside of these peak times, we strive to offer an excellent price-performance ratio. We hope to welcome you again soon and provide an even better experience! Best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Hello there:-)Thank you for sharing your feedback. We're pleased that you found our staff and rooms to your liking. We understand your concerns regarding the pricing during your stay. Due to the Berlin Marathon, prices across the city were indeed higher than usual. Outside of such major events, we aim to offer a attractive price-performance ratio, and we hope you'll consider visiting us again during a less busy period. Until we meet again, your team of the Sorat Hotel Berlin

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Answer by the hotel Hello there, Thank you so much for your positive review! We're glad you enjoyed your stay. It seems there was a small mix up—while we (yet!) don't monitor individual water use, we're actively committed to sustainable practices as part of our sustainability certification. We're pleased to see that our efforts toward sustainability are just as important to you as they are to us. We look forward to welcoming you back soon! All the best from Berlin, your team of the Sorat Hotel

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Answer by the hotel Thank you so much for your lovely review! We're delighted to know you felt right at home with us and that we could provide exactly what you needed for a comfortable stay. It's always great to hear when our guests have such a positive experience, and we look forward to welcoming you back on your next visit! CUsoon, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you for your fantastic review! We're absolutely delighted to hear that your first experience in Berlin was so memorable and that our hotel felt like the perfect fit for you. It warms our hearts to know that our friendly team helped ease any hesitation you had. We can't wait to welcome you back for another amazing stay—Berlin is always waiting for you! Thanks and Bye Bye for now, your team of the Sorat Hotel Berlin

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Answer by the hotel Hey there! Thank you so much for your outstanding feedback! We are truly grateful for your kind words and thrilled that you had such a positive experience with us.It's motivating to see that you rated us 100% in all categories - from the room and location to cleanliness, service, and value for money. We couldn't be happier that everything met your expectations. Your mention of our breakfast offer being a positive surprise makes us especially proud, as we always strive to provide little touches that brighten our guests' days.We do look forward to welcoming you again soon, take care! All the best your team of Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your lovely review! We're delighted to hear that you enjoyed our friendly staff and the excellent location right in the heart of Berlin's city center west. We're also pleased that we could fulfill your requests quickly and smoothly—it's always great to know we met your expectations!For your convenience, we clean the rooms every three days, but if you'd like fresh towels at any time, our reception is always happy to assist you.We look forward to welcoming you back soon, take care, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you for your wonderful feedback! We're happy to hear that you had such a positive experience and that our friendly team and small details, like the croissant and coffee, made your stay even more enjoyable. It was a pleasure having you with us, and we look forward to welcoming you back again soon. All the best from Berlin, your team of the Sorat Hotel

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Answer by the hotel Thank you for sharing your experience with us. We're pleased to hear that you had a generally positive stay and that you enjoyed our fresh croissant and coffee offer—it's great to know it made your morning special! We did notice your rating regarding our location, which we found a little surprising as we are situated in the heart of Berlin's City West, surrounded by many popular attractions. Perhaps your plans took you to other areas of the city? In any case, we appreciate your feedback and will always do our best to ensure guests can make the most of their time here.Your comments are valuable to us as we continue to work on providing the best possible experience, and we hope to welcome you back soon! Best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel We're maybe great - but you are the greatest:-) We were more than happy to get to know you and so glad to hear that you had an overall great experience during your stay with us. So - we hope to see you again soon! Take care, all the best from your team at the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your fantastic review! We are more than happy to hear that you had such a positive experience with us and felt well taken care of during your stay. It's always wonderful to know when our guests leave feeling satisfied. We look forward to welcoming you back again soon! Best regards, Your Sorat Hotel Berlin Team

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Answer by the hotel Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay, especially the clean room, central location, and overall experience. We're sorry to hear that some of the service didn't meet your expectations, and we will definitely address this with our team to make sure your next visit is even better. We truly appreciate your kind words and look forward to welcoming you back to Berlin soon, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for the fantastic feedback! We're delighted to hear you had such a great stay with us. It means a lot, and we can't wait to welcome you back again soon, your team of the Sorat Hotel Berlin

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Answer by the hotel ¡Muchísimas gracias por su comentario! Nos alegra saber que todo fue perfecto durante su estancia. ¡Esperamos recibirle de nuevo muy pronto!

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Answer by the hotel ¡Mil gracias por tu comentario tan genial! Nos alegra muchísimo saber que todo fue de tu agrado y que disfrutaste de tu estancia con nosotros. ¡Qué bien! Esperamos verte pronto de nuevo.Un saludo cordial de parte de todo el equipo del Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your great feedback we are more than happy to learn that you enjoyed your stay with us. We can't wait so see you soon again! Best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Thanks a lot for your feedback; we appreciate it. Also thanks for visiting our little lobby bar - if there's anything specific we can improve to make your experience even better next time, we'd love to hear your thoughts! All the best from Berlin, we hope to see you soon again, your Sorat Hotel Berlin team.

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Answer by the hotel Thank you so much for your amazing review and the perfect score of 100 points - we're truly honored! 😊 We're thrilled to hear that you enjoyed your stay with us and that our service made such a positive impression.It's touching to know that you already miss us, but no worries, we can't wait to welcome you back in Berlin in the future - you're always more than welcome!Our team is always here to help with tips and recommendations, and we're glad to hear you found the information materials on the ground floor helpful. Berlin has so much to offer, and we're happy we could give you some ideas for your exploration.Until next time - we can't wait to have you back! Warm regards, your team of the Sorat Hotel Berlin

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Answer by the hotel So great to hear that you were totally happy during your stay with us. We hope to see you soon again - all the best from Berlin, your Sorat Team

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Answer by the hotel Hellooooo and welcome to the club of Berlin-Lovers:-) We are very proud to hear that you choose to stay with us for your first time in Berlin and that you where super happy with your choice. So are we. It was a pleasure to get to know you - see you next time in Berlin as you have to see at leat twice:-) See you soon, take care, your team of the Sorat Hotel Berlin.

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Answer by the hotel Thank you for your positive feedback and the 84% rating! We're thrilled to hear you had a "very good" stay with us. Looking forward to welcoming you back soon! Your team of the Sorat Hotel Berlin

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Answer by the hotel Thanks a lot - we are more than happy to hear that you were satisfied during your stay. Until we meet again, your team of the Sorat Hotel Berlin

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Answer by the hotel Von Herzen Danke für Ihre Top-Bewertung. Wie schön, dass Sie rundum zufrieden waren. Dann können wir das auch sein:-) Bis hoffentlich bald einmal wieder, Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel ... we are so happy to hear that you have had a satisfying experience with us. Thank you for your feedback, we hope to see you soon again. Your team of the Sorat Hotel Berlin

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Answer by the hotel It was a pleasure to have you with us. The team will be pleased to know that you highlighted the friendly service as a 'stand out' feature of your stay.:-) However, we are looking into your concerns as we try our best to make sure we keep high standards of our cleanliness. We hope you have a great day. Come back soon. Your Sorat Hotel Berlin team

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Answer by the hotel Thank you for completing our online survey, we really do appreciate our guests taking the time to share their experiences with us. We are so glad that you had a great stay with us. Looking forward to welcoming you back to the Sora Hotel Berlin. Warm regards, your Sorat Hotel Berlin

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Answer by the hotel Thank you for taking your time to write us such a nice review and rating the hotel so high. Please do not hesitate to follow our latest news and offers on our social networks or official hotel website.:-) We hope we will see you again soon. Warm regards, your Sorat Hotel Berlin team

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Answer by the hotel Thank you for staying with us at the Sorat Hotel Berlin and for taking the time to share your feedback. We are thrilled that overall, you had a great experience during your stay with us. But we are sorry that the view did not meet your expectations. It is a typical Berlin courtyard with a view of other buildings but also with a green area. It's true, we only have single beds. This is also stated on all booking portals. We hope you still had a good night's sleep and we all look forward to welcoming you back in future. Warm regards, your Sorat Hotel Berlin team

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Answer by the hotel Thank you for your heartwarming feedback. We truly appreciate your feedback and value your business in every possible manner. Thank you again for all your kind words. We look forward to welcome you back soon. Warm regards, your Sorat Hotel Berlin team

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Answer by the hotel Many thanks for staying recently and thank you for taking the time to leave a review. We are grateful for your kind words about the team, and we will certainly pass along your appreciation to all. We would love to have you around again in the future when it suits you the most. Best regards, your Sorat Hotel Berlin team

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Answer by the hotel Thank you very much for your review and for the time you put into sharing this with us. Although we are happy to know that you loved the location and the service from the team, we are sorry to hear you didn't like the fan, quality of toiletries and towels. We always try to improve and get better and your feedback will be used to that direction. Stay well until we can meet again. Warm regards, your Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your kind review and for staying with us. We are delighted to know that you had a great time with us and you loved the location, the hotel and the team. We hope to welcome you back soon for another great experience. Your reference to a more powerful fan will of course be passed on internally . Warm regards, your Sorat Hotel Berlin team

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Answer by the hotel Thank you so much for taking the time to share your wonderful feedback about your recent stay with us at the Sorat Hotel Berlin. We are delighted that your stay exceeded your expectations and pleased to note the team efforts made your visit to Berlin memorable. We will ensure that they all are commended for their outstanding services. Thank you once again for your thoughtful review. We look forward to welcoming you back to the Sorat Hotel on your next visit to Berlin. Book direct at the official Sorat Hotels www.sorat-hotels.com website to guarantee that you get the best price. Until then, we remain with warm regards. Your Sorat Hotel team

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Answer by the hotel Thank you so much for this fabulous review and thank you for staying with us. Naturally we are very happy to hear that overall you had a great stay with us. We will be sharing your feedback with the rest of the team. To save even more on your next booking, we recommend that you book directly on our official hotel website www.sorat-hotels.com. There you will always find our best offers and exclusive benefits. We will be looking forward to welcoming you back soon for another truly memorable experience. With warm regards from Berlin, your Sorat Hotel Berlin team

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Answer by the hotel Thank you very much for your feedback. It seems you had a great time with us. The location was probably not quite your thing this time, perhaps you had the focus of your travelling activities elsewhere? But that doesn't mean that our central location in Berlin's City West won't suit you like a glove on your next visit... In any case, we would be delighted to see you again! Sincerely, your team from the Sorat Hotel Berlin

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Answer by the hotel Thank you so much we hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you for your feedback. We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thanks for your feedback. Depending on the time you travel we do have great offers in place starting form 70 Euros single room/night. Just check out the homepage or give us a direct call we would be more than happy to welcome you again. Your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you very much for your positive review and how nice to hear that you had a good time with us. Room cleaning every 3 days is part of our concept and will probably not be changed. Fresh towels are always available at reception, that's for sure:-) We look forward to seeing you again. Cordially, your team from the Sorat Hotel Berlin

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Answer by the hotel How nice to hear that you felt comfortable in our hotel and had a nice stay in Berlin. Thank you so much for your feedback. We look forward to seeing you again, until then all the best for you. Sincerely, your team from the Sorat Hotel Berlin

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Answer by the hotel That's great to hear. Thanks for the nice comment. See you soon, best regards from your Sorat Hotel Berlin team

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Answer by the hotel Thank you very much for your feedback. We regret that you were not completely satisfied, which is a pity. However, the points you mention, such as the frequency of room cleaning and not having air conditioning, are firmly anchored in our concept. We do offer a room with a fridge, microwave and safe in the "pure plus" category. Perhaps it is still worth considering for you, as you were completely satisfied with the location and our team. In any case, we would be delighted to have you stay with us! Sincerely, Your team from the Sorat Hotel BerlinTranslated with DeepL.com (free version)

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Answer by the hotel Thank you for the great feedback. We are pleased that you had a good time in Berlin and with us. The chair will be repaired or replaced immediately - of course we would have preferred to do this during your stay. Therefore - next time please let us know immediately if something is not in order - our team will find a solution for almost everything:-)See you soon and best regards,

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Answer by the hotel ... and that feels great to hear. We are satisfied when you are satisfied:-) Win-Win - and bye bye for now. Until we meet again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your feedback. We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel Besten Dank für Ihre Rückmeldung und auch vielen Dank für Ihren Hinweis. Wir würden sehr gern unser Angebot erweitern, haben aber große Schwierigkeiten da wir lediglich super eingeschränkte Lager- und auch Präsentationsmöglichkeiten haben. Aber wir stimmen Ihnen zu, das Thema verdient es, noch einmal nach Lösungswegen zu suchen. Wir arbeiten dran, versprochen. Herzlichst, Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel Dear friends, we are sorry to hear that you were not completely satisfied with your stay with us. The fact that you were able to make optimum use of the central location for your purposes is a very good start. And we can continue with positive news: Our rooms in the Pure Plus category not only have a spacious fridge, but also a microwave, crockery hire and a room safe. Our hotel does not offer air conditioning and the rooms are cleaned every three days with the option of always being able to pick up fresh towels at reception. This is part of our concept just like the free "Grab&Go" breakfast and our sustainable efforts as a GreenSign Hotel Level 3.It was with great regret that we read your impression of our team. We usually receive a lot of praise for our service and our enthusiastic staff. We are therefore very sorry if you had a different experience. We will check with our staff to see if there is anything on their minds. Either way, you as our valued guest should never have to experience this. We hope for a new opportunity and are convinced that with the alternative room category and our freshly motivated team we can also make you a fan of the Sorat Hotel Berlin. Will we meet again? Best regards from the whole team and see you soon.Translated with DeepL.com (free version)

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Answer by the hotel Thank you so much for this greeeeeeeaaaaaat Feedback. We are so happy to read that you have had a pleasant stay and a rememberable trip to Berlin. So - come back soon, please:-)Until we meet again, your team of the Sorat Hotel Berlin

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Answer by the hotel So great to hear that:-) We would be more than happy to see you again soon. All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel That's the highest approval you can give us. Thank you very much for your recommendation. It was wonderful to meet you. May we look forward to seeing you again? Sincerely, your team from the Sorat Hotel Berlin

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Answer by the hotel Thank you so much. Your great feedback means as lot to us. Hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel We looooooooooooooooved to have you with us! Come back again soon, we would be more than happy to welcome you again. Thanks and bye bye for now, your team of the Sorat Hotel Berlin

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Answer by the hotel ... and you where awesome guests! Thank you so much for staying with us. We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel Wow - that's really a detailed review of our croissant range:-) As you have been a regular customer for many years we particularly appreciate your comments and suggestions. However, after consulting with our staff, there are very different opinions as to which type of croissant is left over the most - if any at all. Most of the time they are all eaten:-) and ideally that is exactly how it should be.We have taken your advice as an opportunity and have set up a "Croissant Leftovers Committee" We will use tallies to provide evidence. However, if the analysis takes too long, we will provide you with a normal croissant without chocolate and flourishes for your next visit in the morning:-) Just to be on the safe side. Please come and visit us again soon, until then all the best, your Sorat Hotel Berlin Team

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Answer by the hotel Great to hear that, 'cause we're happy when you're happy. We hope to see you soon again. Kind regards, your team from the Sorat Hotel Berlin

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Answer by the hotel Thank you so so much, It felt great having you with us. Until we meet again, your team of the Sorat Hotel Berlin

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Answer by the hotel Wonderful feedback, thank you very much. Next time we'll let our eagle eyes circle an extra round over the garbage can (we hope this still makes sense when beeing translated). Please excuse our omission in this regard. see you soon, alright? Kind regards, your team from the Sorat Hotel Berlintranslated with deepl

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Answer by the hotel Thanks for chosing our hotel for your stay. It was very nice to get to know you. We hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much and see you soon, your team of the Sorat Hotel Berlin

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Answer by the hotel Yeah, we loved to read your comments. So happy to hear that you enjoyed staying with us. Until we meet again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thanks for letting us know that you were having a good time staying with us. We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel ... and we had a great time having you here with us. Thank you so much for the superduper feedback! We hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel We are pleased that you had a good time with us. Wonderful to hear about that. Thank you also for your suggestions - let us just say: you can pick up fresh or extra towels at the reception desk at any time, they are ready for you there. Our Grab&Go breakfast with a selection of fresh croissants and coffee is available to our guests free of charge to give a good start to the day. You can enjoy a hearty breakfast in one of the many cafés or restaurants just around the corner. Our breakfast guide will help you find your way around and, of course, so will our team - they have the best tips.We hope to see you again, sincerely, your team from the Sorat Hotel Berlin

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Answer by the hotel Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed the cleanliness of our large walk-in shower and that the tea and coffee provided in your room were a welcomed treat after a long day. It's fantastic to know that our convenient location, with the bus stop and underground nearby, made exploring the city easy for you. We're also thrilled that our staff's helpful and pleasant demeanor contributed positively to your stay. Your feedback regarding our pricing compared to other hotels in the area is greatly appreciated. We strive to offer excellent value for our guests, and we're glad to hear that you found our pricing competitive. We hope to welcome you back for another enjoyable stay in the future! your sorat hotel team

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Answer by the hotel Thank you so much for the amazing 100% feedback, we are more than happy to know now that you had a great time staying with us. We hope to see you soon again, best regards, your Sorat Berlin team

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Answer by the hotel Vielen Dank für das wunderbare Feedback. Es war schön, Sie alle kennenzulernen, wir freuen uns auf Ihren nächsten Besuch. Danke und bis bald, Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your friendly words, It is always a pleasure to be your host during ITB. We hope to see you again next year, until then, take care! Your team of the Sorat Hotel Berlin

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Answer by the hotel Yeeaaaaaahhh - thank you so much for this super great feedback. It was nice to get to know you and we would be more than happy to welcome you again soon. All the best form Berlin, your Sorat Team

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Answer by the hotel Thank you very much for your wonderful review which immediately starts with the best compliment you can give us - a recommendation to your friends. So great to read that thank you very much we are delighted and hope to welcome you back soon. Until then we wish you a good time and take good care of yourself. With our best regards your team from the Sorat Hotel Berlin

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Answer by the hotel So great to get to know that you were happy with your stay. Our mission is to make our guests satisfied - so "mission completed":-) thanks for leaving this nice comment. We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you for staying with us and for your review. We agree, we truly have a fantastic location. However, it seems some elements throughout your stay fell below your expectations. Our pure rooms indeed are facing the street side. However next time you are with us, with 100 rooms in the hotel we are certain we will have a perfect room for you. Maybe one of our pure plus rooms facing an inner courtyard. When you do stay with us again, please do not hesitate to contact berlin@sorat-hotels.com with your preferences so we can ensure your expectations will be met. We do hope to welcome you again in a not too distant future. Warm regards from Berlin, your Sorat Hotel team

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Answer by the hotel Thank you for taking the time to write this review about your recent stay here at our Sorat Hotel in Berlin. We are delighted you enjoyed your overall stay and recommend us to other travellers. Our location certainly does have the best of all worlds. A lovely little tranquil haven only a few minutes walk away from the numerous attractions and events Berlin has to offer. We hope that in light of such a smashing stay, that you will return in the near future for another. Be well and a happy new year, your Sorat Hotel Berlin team

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Answer by the hotel Thank you for taking time to leave a review. We're really happy about your feedback and that you had a good time staying at Sorat Hotel Berlin. We're already looking forward welcoming you again anytime soon and we hope that the next time you book us, you'll book directly on www.sorat-hotels.com. Warm regards and happy new year, your Sorat Hotel Berlin team

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Answer by the hotel Thank you for the great review and for choosing to stay with us at Sorat Hotel Berlin. We look forward to welcoming you back in the future for another serene and rejuvenating stay. And a tip: Booking directly with us on www.sorat-hotels.com gives you the best rate, without any hidden fees on top of your booking. Therefore, we hope that the next time you book our Sorat Hotel hotel, you'll book directly. Be well and a happy new year, your Sorat Hotel Berlin team

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Answer by the hotel We are thrilled that you enjoyed your time with us. We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to welcoming you again at Sorat Hotel Berlin soon for another fantastic experience. Have a beautiful day and a good start into the new year. Warm regards, your Sorat Hotel Berlin team (If you'd like to book your hotel room online, you can do so using our hotel website www.sorat-hotels.com. You may be wondering what the difference is between booking directly compared to using a third-party website.)

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Answer by the hotel Wow - you made our day:-) 10 out of 10 - Thank you so much. So, bye bye for now and come back soon again:-) All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Hello and thank you for your message. We're glad you enjoyed your stay. Our team speaks many languages, English is one of them. One person may speak it better than the other - perhaps we need to do some on-the-job training again, thanks for letting us know. We hope the communication still worked:-)A brief explanation of breakfast: As you may have noticed, there is no restaurant, no kitchen and no back office. It is therefore difficult, if not impossible, to offer additional breakfast items. We can neither store nor chill them. The croissants are delivered fresh from the bakery every day - together with the coffee they provide a good start to the day and as you rightly say all free of charge. You can enjoy an extensive breakfast around the hotel ask our team for the best tips:-) Perhaps we will see you again soon, we would be delighted to do so, sincerely, your Sorat Hotel Berlin

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Answer by the hotel ... hmmm, we are thinking about how we can make it better for you next time. Obviously we can't switch off the wind at the window - maybe book a room on a lower floor next time? The wind might be less strong there. And if the street side is too noisy for you then we can warmly recommend the rooms facing the inner courtyard.As far as the cleaning cycle is concerned the three days are firmly anchored in our organisation and it is currently too much trouble for us to adapt the rhythm flexibly. We are one of the hotels that employ all cleaning staff on a permanent basis and do not use external companies. We are grateful for every team member and it is almost impossible to find new employees in this area these days. Should we be better staffed again we will be able to react more flexibly in terms of cleaning. We are now conserving our human resources so as not to overload the team. Perhaps, like us, you will be comforted by the thought that this will also help the environment - a very nice side effect:-) We look forward to seeing you again, sincerely and Merry Christmas, your team from the Sorat Hotel Berlin

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Answer by the hotel So glad to hear you were totally satisfied with yous stay. We hope that you had a safe trip home and we that we get the chance to see you again soon. We wish you a relaxing and peaceful pre-Christmas time, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your great feedback we are more than happy to hear that you were satisfied. We hope to see you soon again, have a relaxing and peaceful pre-Chrismas time. Your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you for your fantastic review and for taking the time to share it with us. We are very pleased that you enjoyed your stay at the Sorat Hotel Berlin. Great that you rated our rooms, location and service 5/5! Our fresh croissants and coffee in the morning seem to have left a lasting impression. That's great to hear! We are delighted that you rated our value for money so positively and it's wonderful to hear that you would be 10/10 likely to recommend us. That is the highest compliment we can receive!We hope to welcome you back soon and look forward to your next visit. Until we meet again, your team from the Sorat Hotel Berlin.

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Answer by the hotel Thank you very much for your visit and your great feedback! We are delighted that you were so pleased with your stay with us. Our team always strives to provide the best service and warmest hospitality, so it's fantastic to hear that we met your expectations. You highlighted our fresh croissants and coffee as a great start to the day. That's great, we know how important a good start to the day is! We regret that you were not familiar with our room categories. On your next visit, we will be happy to help you find the perfect room for you. We are pleased to hear that you would recommend us with a 10/10 probability, that is the biggest compliment for us! We hope to welcome you back to the Sorat Hotel Berlin soon. Until we meet again, your team from the Sorat Hotel Berlin.

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Answer by the hotel Thank you for your visit and your positive feedback. We are very pleased that you enjoyed our central location and the cleanliness of our hotel. It's fantastic to hear that you were satisfied with our service and that our fresh croissants and coffee gave you a good start to the day. A great surprise, don't you think? It is important to us that you felt comfortable in our hotel and we are very pleased that you would recommend us with a probability of 8/10. That's the best compliment we can get.We hope you had a pleasant time in our Courtyard room and we look forward to welcoming you back to the Sorat Hotel Berlin soon. Until we meet again, your team from the Sorat Hotel Berlin.

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Answer by the hotel Thank you for taking the time to give us your feedback. We are very pleased to hear that everything was fine during your stay with us! At our hotel, we strive to provide a memorable experience for all our guests and we are delighted that we were able to do so for you. Should you require any assistance on your next visit, please do not hesitate to contact us. We look forward to welcoming you back soon! Your team of the Sorat Hotel Berlin

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Answer by the hotel Hallo Tagle, vielen Dank für Ihre Bewertung! Es freut uns zu hören, dass Sie Ihren Aufenthalt insgesamt genossen haben. Es tut uns leid, von dem Geruch im Bad und im Schlafzimmer zu hören. Wir werden der Sache nachgehen und uns auf jeden Fall darum kümmern, an dieser Stelle vielen Dank für Ihren Hinweis.Wir hoffen, dass Sie bald wieder bei uns übernachten werden! Beste Grüße, Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel Thank you for staying with us and for your feedback. We are delighted that you were satisfied with our service and liked our idea of fresh croissants and coffee in the morning! That's a great start to the day, isn't it? Your comment about the lighting is very valuable to us and we will have a closer look so that our guests can read a novel comfortably in our rooms in future. We hope that you will visit us again on your next business trip. Until we meet again, your team from the Sorat Hotel Berlin

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Answer by the hotel ... yeah, that's a good idea we would like to consider. Thank you for your helpful feedback we hope to see you again soon! Sincerely, your team from the Sorat Hotel Berlin

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Answer by the hotel So great to hear that you were satisfied with your stay with us. So cool! Until we meet again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thanks a lot for this great feedback. We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your feedback. We are super glad to hear that you have had a pleasant stay with us . We hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Absolutely yes - in any case we are interested in your impressions. we We don't such box as we dont want your feedback to be stored in a box we always offer at least two open ears and lots of helping hands if necessary. Please let us know directly next time how you like it and we'll get talking:-) Yours sincerely, your team from Sorat Hotel Berlin

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Answer by the hotel ..so good to hear that you was having a good time in Berlin. We hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for the positiv feedback. We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you very much for the very good feedback it's nice that you didn't miss anything except a minifridge. Why do we think that's nice??? Because we do offer rooms with minifridges, yeeeeees:-)Next time, please choose the rooms in the "pure plus" category and, in addition to a whisper-quiet fridge, you will also find a microwave, crockery and room safe. It's such a pity that we didn't manage to point this out to you in advance but now you know and there's nothing standing in the way of another visit... . right? In that sense, see you soon your team from Sorat Hotel Berlin

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Answer by the hotel Thank you so much it was a great pleasure having you with us. We hope to see you soon again, your team of Sorat Hotel Berlin

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Answer by the hotel ... so happy to hear that. Thank you for your comment and we hope to see you soon again. Your team of the Sorat Hotel Berlin

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Answer by the hotel ... vielen Dank für Ihre super Bewertung - kurz, knackig, schlicht und schön - genau wie wir:-) *freu* Danke und bis bald, Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel Thank you we are more than happy that you were satisfied, especially with the super central location:-) All the best from Berlin, your Sorat Hotel Team

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Answer by the hotel Thank you so much. Please have a safe trip back home we can't wait to see you again soon. Your team of the Sorat Hotel Berlin

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Answer by the hotel ... oh yes, a strong, solid night's sleep is an excellent thing and we are delighted that you have confidently entrusted yourself to our care. Thank you very much for your feedback. However, if you should have slept through your entire stay in Berlin because of the comfortable bedding, then please come and visit us again very soon because Berlin has a lot to offer that should not be missed:-) In any case we would be very pleased to welcom you again. Sincerely, your team from Sorat Hotel BerlinTranslated with www.DeepL.com/Translator (free version)

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Answer by the hotel ... so glad to hear that thank you very much for leaving your comment. We hope to see you soon again, best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your nice comment. We hope to see you soon again, kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Hello and thank you for the feedback which actually surprises us a bit: We are not aware that the shower curtains are too short - we will check this in the room you are staying in. Thank you for the tip and best regards from the team of Sorat Hotel Berlin

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Answer by the hotel ... yippiehhhhh - thank you for this great feedback so happy to hear that! We hope to see you soon again. Until we meet again, sincerely, your team of the Sorat Hotel Berlin

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Answer by the hotel ... this makes us definitely absolutely happy to hear. We can't wait to see you again, come back soon, your team of the Sorat Hotel Berlin

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Answer by the hotel Thanks for your recommendation we are more than happy to learn that you were satisfied. Come back soon, please :-) Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel "OMG" - this is one of the very nicest reviews we have received for our services. We are glad that you were so happy - but first of allCongratulations on your successful participation in the Berlin Marathon! What a challenge!We are happy if you are and glad that we were able to play our part in a successful, sporty and memorable Berlin weekend.Best regards and see you soon, your team from Sorat Hotel Berlin

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Answer by the hotel ... thank you so much, we hope to see you soon again. All the best, take care, your team of the Sorat Hotel Berlin

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Answer by the hotel ... we are pleased that we were able to meet your expectations and look forward to seeing you again. Thank you very much for your visit. Your team from Sorat Hotel Berlin

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Answer by the hotel ... so nice to read that you were absolutely happy with us. What a nice compliment which we glady return. We hope to see you soon again, your team from the Sorat Hotel Berlin

Value for money 80%

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Answer by the hotel Hi there, Thank you very much for your great feedback. We are glad that you felt comfortable. We have one quick remark: the room cleaning in the 3-day rhythm has nothing to do with the pric, but is firmly integrated into our concept. However, you can always get fresh towels at the reception:-)We hope to see you again, sincerely, your team from Sorat Hotel Berlin

Value for money 80%

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Answer by the hotel Thank you very much for your good feedback. We are glad you enjoyed your stay with us. We will check the TV channels, as there should be enough including international channels. We will have a look! Thank you very much and see you soon, your team from the Sorat Hotel Berlin

Value for money 80%

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Answer by the hotel W O W - we are so happy to hear that you were satisfied and totally enjoyed staying with us. Thank you for your great comments and we hope to see you soon again! All the best, take care, your team of the Sorat Hotel Berlin

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Answer by the hotel ... thank you so much for your lovely feedback - it's great that you enjoyed staying with us. It is true that the room cleaning takes place every 3 days. But fresh towels are always available on request from reception:-) See you soon and best regards, your team from Sorat Hotel Berlin

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Answer by the hotel Thank you very much for such a wonderful feedback. Now we feel motivated and are extremely happy that you felt perfectly comfortable during your stay with us We hope to see you again, sincerely, your team from Sorat Hotel Berlin.

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Answer by the hotel ... so great to hear that you had a relaxing time with us. Thank you for your perfect feedback. We hope to see you again soon! All the best, your team of the Sorat Hotel Berlin

Value for money 100%

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Answer by the hotel ... so glad to hear that. Thank you very much for your great comment. CUsoon, your team of the Sorat Hotel Berlin

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Answer by the hotel Hi there - we thank you from the bottom of our hearts for your detailed feedback and warm words. A great motivation for our team. And you know what? We already have an idea how we can motivate you to return: you don't have to miss out on a fridge at all. Next time please ask fo the "pure plus" category and you will not only find a silent fridge in your room but also a microwave, crockery and a room safe. Well - how does that sound? Give us a call and we'll be happy to tell you more. Sincerely, your team from the Sorat Hotel Berlin

Value for money 80%

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Answer by the hotel ... so great to hear that you were satisfied and thank you so much for your comment. We hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 80%

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Answer by the hotel Thank you so much for this great feedback. So happy to hear that you were satisfied. We hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 100%

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Answer by the hotel ... sound perfect - thank you for your lovely comment. We hope to see you soon again. Kind regards, your team from the Sorat Hotel Berlin

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Answer by the hotel Hellooooooooo and thank you so much for your great review. So sorry to hear that you had an injury - hopefully everything is ok with you right know? 🖏 Good news for your next time with us: there ARE rooms with fridge. These are also equipped with a microwafe and safe. ☞ Please ask for our room category "pure plus". See you next time, your team of the Sorat Hotel Berlin

Value for money 100%

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Answer by the hotel Thank you very much for your comment. It was a pleasure having you with us. Until next time, take care, your team from the Sorat Hotel Berlin

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Answer by the hotel Great to hear that you where happy staying with us and that you enjoiyed your Berlin trip. Hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you and we totally enjoyed having you with us. Until we meet again, take care, yout team of Sorat Hotel Berlin

Value for money 100%

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Answer by the hotel Thanks a lot for this great comment. So nice to hear that you where satisfied! We hope to see you soon again, all the best, your team of Sorat Hotel Berlin

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Answer by the hotel Thank you so so much for this great feedback. We are happy to hear that you enjoyed your stay with us. Until we here again, take care, your Berlin Sorat Hotel Team

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Answer by the hotel ... wow! We get all red cheeks from so much praise. Thank you for your wonderful words and the great feedback. We hope to see you again. Until then take good care of yourself your team from the Sorat Hotel Berlin.translated with deepl free version

Value for money 100%

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Answer by the hotel Do you hear our hearts jumping? This comes from the great joy you have given us with your wonderful feedback. Thank you very much for this great motivation - the entire team is feeling super good now. Come and visit us again soon, until then, have a good time. Sincerely, Your Berlin Sorat Team

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Answer by the hotel Thank you very much for your great feedback and especially for your detailed tips, which will be a great help for future guests. Thank you and see you soon your team from Sorat Hotel Berlin

Value for money 80%

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Answer by the hotel Thank you so much for your friendly comment. Until we meet again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for this great feedback. We would be more than happy to see you again soon! Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel ... we may take this a promise? Thank you so much for this lovely comment! CUsoon, your team of the Sorat Hotel Berlin

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Answer by the hotel Thanks a lot for your friendly comment. We are glead to read that you where satisfied. All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you for your great feedback - so nice to hear that you where satisfied with your stay. We hope to see you soon again, all the best, your team of the Sorat Hotel Berlin

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