SORAT Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Hello, and thank you so much for your feedback. There's no greater compliment for us than your recommendation. We truly appreciate it and hope to see you again soon! Until then, stay happy and healthy. Warm regards, Your team at Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

Bar 100%

Answer by the hotel Thank you so much for your kind feedback! We're delighted to hear that you had a positive experience and appreciated our friendly and helpful staff.We hope to welcome you back again soon to make your next visit just as enjoyable.Best regards, your team of the Sorat Hotel Berlin

Value for money 60%

Room 20%

Location 60%

Cleanliness 20%

Service 20%

Bar 20%

Answer by the hotel Thank you for taking the time to share your experience with us. We are truly sorry to read your comments about the cleanliness of your room. Please note that our cleaning schedule is every three days, and we apologize if this was not made clear during your stay. We understand how important a clean and comfortable environment is and regret that we did not meet your expectations. We are glad, however, that you enjoyed the fresh croissants and coffee in the morning. Your feedback helps us improve, and we hope to have the chance to welcome you again under better circumstances.

Value for money 100%

Room 100%

Location 80%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel 97% and a 'everything was just perfect' - that puts a big smile on our faces! Thank you for sharing your experience with us. We're looking forward to seeing you again soon, best regards, your team of the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 80%

Cleanliness 100%

Service 100%

Answer by the hotel תודה רבה על המילים החמות והציון הגבוה. שמחנו לשמוע שנהניתם מהשהות שלכם. נשמח לארח אתכם שוב בקרוב! (translated with ChatGPT)

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for your wonderful feedback! We are so pleased that you enjoyed our central location and convenient public transport. ☺️ Such kind words and then you promise to come back. It couldn't be better for us. Your satisfaction is very important to us. Kind regards, your team of the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for staying with us again - nine times is amazing! We're really happy to hear you enjoy our location, the friendly service, and the value for money.Thanks as well for your feedback about the room. We're sorry there wasn't enough space for your suitcases, makes us even more grateful that you still chose to stay with us again.It's also great to hear Mr. Alexander Voigt was so helpful with your booking. We'll definitely let him know about your kind words!We hope to welcome you back soon for your next visit to Berlin, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel That makes us really, really happy. Thank you so much. Until we meet again, take care. Yours, the team at the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... wow, what an incredible compliment! We're thrilled to hear we met your expectations and that you enjoyed every moment of your stay with us. Feedback like yours motivates our team to keep delivering the best possible experience for each guest. Thank you for your wonderful review - we can't wait to welcome you back soon! Warm regards, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Hmmmm, Ihre Rückmeldung stellt uns wirklich vor ein kleines Rätsel: In allen Kategorien vergeben Sie die Bestnote, doch dann schreiben Sie "sehr anstrengend." Unsere Rätselprofis im Team haben dazu zwei Theorien entwickelt:1. Vielleicht fanden Sie es etwas anstrengend, dass Sie zusätzlich einen Text für die Bewertung eingeben mussten und nicht nur Punkte vergeben konnten? Liegen wir da richtig? In diesem Fall: sorry, sorry, sorry - das lässt sich leider nicht ändern! Wir danken Ihnen auf jeden Fall herzlich für Ihr Feedback und hoffen, Sie damit nicht verärgert zu haben.2. Oder war es bei uns etwa sooooo schön, dass es fast schon anstrengend war? Haben wir hier ins Schwarze getroffen? In diesem Fall freuen wir uns riesig mit Ihnen und hoffen auf ein baldiges Wiedersehen!Ihr Team vom Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel Hey there! Wow - we're absolutely thrilled by your glowing review! It's a true pleasure to hear that you enjoyed every bit of your stay with us, from the cozy rooms and comfy beds to the fresh morning coffee and croissants. We're also glad that you found our team so helpful (they'll be smiling for days reading this!).Our little corner next to the bus and train connections seems to have ticked all the boxes for you, and it's wonderful that you could also explore the flavors of Berlin at the nearby German restaurant. Thank you for the fabulous rating and for sharing your experience with such warmth and enthusiasm. We can't wait to welcome you back - your spot on the couch with coffee and croissant is already waiting!Best wishes and see you soon, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much! We're thrilled to hear you had such a great stay. Your 100% positive feedback means the world to us! All the best from Berlin, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for the fantastic feedback! We're thrilled to hear you enjoyed your stay and found great value for money. It's awesome to know our central location and fresh, comfy rooms hit the mark. Looking forward to welcoming you back soon! Your team of the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel What a wonderful feedback—thank you so much! We're very happy to read this and hope to welcome you again soon. Until then, goodbye for now and all the best from your SORAT Hotel Berlin team

Value for money 80%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Nos alegra mucho saber que disfrutó de su estancia con nosotros y que contribuimos a que fuera todo un éxito.Esperamos tener el placer de darle la bienvenida de nuevo muy pronto.No dude en contactarnos directamente si necesita algo, estaremos encantados de ayudarle.Saludos cordiales de todo el equipo del Sorat Hotel Berlin.

Value for money 60%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Hey there, Thank you very much for your feedback! We're glad to hear that you enjoyed your stay and appreciated our friendly staff and cleanliness. Regarding the price during your visit, it's true that during high-demand periods such as trade fairs or special events like the Berlin Marathon which took place this weekend, prices can be higher than usual. Outside of these peak times, we strive to offer an excellent price-performance ratio. We hope to welcome you again soon and provide an even better experience! Best regards, your team of the Sorat Hotel Berlin

Value for money 20%

Room 60%

Location 80%

Cleanliness 60%

Service 60%

Answer by the hotel Hello there:-)Thank you for sharing your feedback. We're pleased that you found our staff and rooms to your liking. We understand your concerns regarding the pricing during your stay. Due to the Berlin Marathon, prices across the city were indeed higher than usual. Outside of such major events, we aim to offer a attractive price-performance ratio, and we hope you'll consider visiting us again during a less busy period. Until we meet again, your team of the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 80%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel Hello there, Thank you so much for your positive review! We're glad you enjoyed your stay. It seems there was a small mix up—while we (yet!) don't monitor individual water use, we're actively committed to sustainable practices as part of our sustainability certification. We're pleased to see that our efforts toward sustainability are just as important to you as they are to us. We look forward to welcoming you back soon! All the best from Berlin, your team of the Sorat Hotel

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for your lovely review! We're delighted to know you felt right at home with us and that we could provide exactly what you needed for a comfortable stay. It's always great to hear when our guests have such a positive experience, and we look forward to welcoming you back on your next visit! CUsoon, your team of the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for your fantastic review! We're absolutely delighted to hear that your first experience in Berlin was so memorable and that our hotel felt like the perfect fit for you. It warms our hearts to know that our friendly team helped ease any hesitation you had. We can't wait to welcome you back for another amazing stay—Berlin is always waiting for you! Thanks and Bye Bye for now, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Hey there! Thank you so much for your outstanding feedback! We are truly grateful for your kind words and thrilled that you had such a positive experience with us.It's motivating to see that you rated us 100% in all categories - from the room and location to cleanliness, service, and value for money. We couldn't be happier that everything met your expectations. Your mention of our breakfast offer being a positive surprise makes us especially proud, as we always strive to provide little touches that brighten our guests' days.We do look forward to welcoming you again soon, take care! All the best your team of Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for your lovely review! We're delighted to hear that you enjoyed our friendly staff and the excellent location right in the heart of Berlin's city center west. We're also pleased that we could fulfill your requests quickly and smoothly—it's always great to know we met your expectations!For your convenience, we clean the rooms every three days, but if you'd like fresh towels at any time, our reception is always happy to assist you.We look forward to welcoming you back soon, take care, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for your wonderful feedback! We're happy to hear that you had such a positive experience and that our friendly team and small details, like the croissant and coffee, made your stay even more enjoyable. It was a pleasure having you with us, and we look forward to welcoming you back again soon. All the best from Berlin, your team of the Sorat Hotel

Value for money 60%

Room 80%

Location 60%

Cleanliness 80%

Service 60%

Bar 60%

Answer by the hotel Thank you for sharing your experience with us. We're pleased to hear that you had a generally positive stay and that you enjoyed our fresh croissant and coffee offer—it's great to know it made your morning special! We did notice your rating regarding our location, which we found a little surprising as we are situated in the heart of Berlin's City West, surrounded by many popular attractions. Perhaps your plans took you to other areas of the city? In any case, we appreciate your feedback and will always do our best to ensure guests can make the most of their time here.Your comments are valuable to us as we continue to work on providing the best possible experience, and we hope to welcome you back soon! Best regards, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel We're maybe great - but you are the greatest:-) We were more than happy to get to know you and so glad to hear that you had an overall great experience during your stay with us. So - we hope to see you again soon! Take care, all the best from your team at the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for your fantastic review! We are more than happy to hear that you had such a positive experience with us and felt well taken care of during your stay. It's always wonderful to know when our guests leave feeling satisfied. We look forward to welcoming you back again soon! Best regards, Your Sorat Hotel Berlin Team

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 60%

Answer by the hotel Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay, especially the clean room, central location, and overall experience. We're sorry to hear that some of the service didn't meet your expectations, and we will definitely address this with our team to make sure your next visit is even better. We truly appreciate your kind words and look forward to welcoming you back to Berlin soon, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for the fantastic feedback! We're delighted to hear you had such a great stay with us. It means a lot, and we can't wait to welcome you back again soon, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel ¡Muchísimas gracias por su comentario! Nos alegra saber que todo fue perfecto durante su estancia. ¡Esperamos recibirle de nuevo muy pronto!

Value for money 100%

Room 100%

Location 80%

Cleanliness 100%

Service 60%

Answer by the hotel ¡Mil gracias por tu comentario tan genial! Nos alegra muchísimo saber que todo fue de tu agrado y que disfrutaste de tu estancia con nosotros. ¡Qué bien! Esperamos verte pronto de nuevo.Un saludo cordial de parte de todo el equipo del Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 80%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for your great feedback we are more than happy to learn that you enjoyed your stay with us. We can't wait so see you soon again! Best regards, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 80%

Cleanliness 100%

Service 80%

Bar 60%

Answer by the hotel Thanks a lot for your feedback; we appreciate it. Also thanks for visiting our little lobby bar - if there's anything specific we can improve to make your experience even better next time, we'd love to hear your thoughts! All the best from Berlin, we hope to see you soon again, your Sorat Hotel Berlin team.

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel Thank you so much for your amazing review and the perfect score of 100 points - we're truly honored! 😊 We're thrilled to hear that you enjoyed your stay with us and that our service made such a positive impression.It's touching to know that you already miss us, but no worries, we can't wait to welcome you back in Berlin in the future - you're always more than welcome!Our team is always here to help with tips and recommendations, and we're glad to hear you found the information materials on the ground floor helpful. Berlin has so much to offer, and we're happy we could give you some ideas for your exploration.Until next time - we can't wait to have you back! Warm regards, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel So great to hear that you were totally happy during your stay with us. We hope to see you soon again - all the best from Berlin, your Sorat Team

Value for money 80%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel Hellooooo and welcome to the club of Berlin-Lovers:-) We are very proud to hear that you choose to stay with us for your first time in Berlin and that you where super happy with your choice. So are we. It was a pleasure to get to know you - see you next time in Berlin as you have to see at leat twice:-) See you soon, take care, your team of the Sorat Hotel Berlin.

Value for money 80%

Room 80%

Location 100%

Cleanliness 80%

Service 80%

Answer by the hotel Thank you for your positive feedback and the 84% rating! We're thrilled to hear you had a "very good" stay with us. Looking forward to welcoming you back soon! Your team of the Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 100%

Cleanliness 80%

Service 80%

Bar 80%

Answer by the hotel Thanks a lot - we are more than happy to hear that you were satisfied during your stay. Until we meet again, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Von Herzen Danke für Ihre Top-Bewertung. Wie schön, dass Sie rundum zufrieden waren. Dann können wir das auch sein:-) Bis hoffentlich bald einmal wieder, Ihr Team vom Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 100%

Cleanliness 80%

Service 80%

Answer by the hotel ... we are so happy to hear that you have had a satisfying experience with us. Thank you for your feedback, we hope to see you soon again. Your team of the Sorat Hotel Berlin

Value for money 80%

Room 60%

Location 80%

Cleanliness 80%

Service 100%

Answer by the hotel It was a pleasure to have you with us. The team will be pleased to know that you highlighted the friendly service as a 'stand out' feature of your stay.:-) However, we are looking into your concerns as we try our best to make sure we keep high standards of our cleanliness. We hope you have a great day. Come back soon. Your Sorat Hotel Berlin team

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for completing our online survey, we really do appreciate our guests taking the time to share their experiences with us. We are so glad that you had a great stay with us. Looking forward to welcoming you back to the Sora Hotel Berlin. Warm regards, your Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 80%

Cleanliness 100%

Service 80%

Answer by the hotel Thank you for taking your time to write us such a nice review and rating the hotel so high. Please do not hesitate to follow our latest news and offers on our social networks or official hotel website.:-) We hope we will see you again soon. Warm regards, your Sorat Hotel Berlin team

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for staying with us at the Sorat Hotel Berlin and for taking the time to share your feedback. We are thrilled that overall, you had a great experience during your stay with us. But we are sorry that the view did not meet your expectations. It is a typical Berlin courtyard with a view of other buildings but also with a green area. It's true, we only have single beds. This is also stated on all booking portals. We hope you still had a good night's sleep and we all look forward to welcoming you back in future. Warm regards, your Sorat Hotel Berlin team

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for your heartwarming feedback. We truly appreciate your feedback and value your business in every possible manner. Thank you again for all your kind words. We look forward to welcome you back soon. Warm regards, your Sorat Hotel Berlin team

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Many thanks for staying recently and thank you for taking the time to leave a review. We are grateful for your kind words about the team, and we will certainly pass along your appreciation to all. We would love to have you around again in the future when it suits you the most. Best regards, your Sorat Hotel Berlin team

Value for money 60%

Room 60%

Location 100%

Cleanliness 60%

Service 100%

Answer by the hotel Thank you very much for your review and for the time you put into sharing this with us. Although we are happy to know that you loved the location and the service from the team, we are sorry to hear you didn't like the fan, quality of toiletries and towels. We always try to improve and get better and your feedback will be used to that direction. Stay well until we can meet again. Warm regards, your Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for your kind review and for staying with us. We are delighted to know that you had a great time with us and you loved the location, the hotel and the team. We hope to welcome you back soon for another great experience. Your reference to a more powerful fan will of course be passed on internally . Warm regards, your Sorat Hotel Berlin team

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for taking the time to share your wonderful feedback about your recent stay with us at the Sorat Hotel Berlin. We are delighted that your stay exceeded your expectations and pleased to note the team efforts made your visit to Berlin memorable. We will ensure that they all are commended for their outstanding services. Thank you once again for your thoughtful review. We look forward to welcoming you back to the Sorat Hotel on your next visit to Berlin. Book direct at the official Sorat Hotels www.sorat-hotels.com website to guarantee that you get the best price. Until then, we remain with warm regards. Your Sorat Hotel team

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for this fabulous review and thank you for staying with us. Naturally we are very happy to hear that overall you had a great stay with us. We will be sharing your feedback with the rest of the team. To save even more on your next booking, we recommend that you book directly on our official hotel website www.sorat-hotels.com. There you will always find our best offers and exclusive benefits. We will be looking forward to welcoming you back soon for another truly memorable experience. With warm regards from Berlin, your Sorat Hotel Berlin team

Value for money 100%

Room 80%

Location 60%

Cleanliness 80%

Service 80%

Answer by the hotel Thank you very much for your feedback. It seems you had a great time with us. The location was probably not quite your thing this time, perhaps you had the focus of your travelling activities elsewhere? But that doesn't mean that our central location in Berlin's City West won't suit you like a glove on your next visit... In any case, we would be delighted to see you again! Sincerely, your team from the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much we hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 100%

Cleanliness 80%

Service 80%

Answer by the hotel Thank you for your feedback. We hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 60%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thanks for your feedback. Depending on the time you travel we do have great offers in place starting form 70 Euros single room/night. Just check out the homepage or give us a direct call we would be more than happy to welcome you again. Your team of the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel Thank you very much for your positive review and how nice to hear that you had a good time with us. Room cleaning every 3 days is part of our concept and will probably not be changed. Fresh towels are always available at reception, that's for sure:-) We look forward to seeing you again. Cordially, your team from the Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 100%

Cleanliness 80%

Service 80%

Answer by the hotel How nice to hear that you felt comfortable in our hotel and had a nice stay in Berlin. Thank you so much for your feedback. We look forward to seeing you again, until then all the best for you. Sincerely, your team from the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 80%

Cleanliness 100%

Service 100%

Answer by the hotel That's great to hear. Thanks for the nice comment. See you soon, best regards from your Sorat Hotel Berlin team

Value for money 80%

Room 60%

Location 100%

Cleanliness 60%

Service 100%

Answer by the hotel Thank you very much for your feedback. We regret that you were not completely satisfied, which is a pity. However, the points you mention, such as the frequency of room cleaning and not having air conditioning, are firmly anchored in our concept. We do offer a room with a fridge, microwave and safe in the "pure plus" category. Perhaps it is still worth considering for you, as you were completely satisfied with the location and our team. In any case, we would be delighted to have you stay with us! Sincerely, Your team from the Sorat Hotel BerlinTranslated with DeepL.com (free version)

Value for money 80%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel Thank you for the great feedback. We are pleased that you had a good time in Berlin and with us. The chair will be repaired or replaced immediately - of course we would have preferred to do this during your stay. Therefore - next time please let us know immediately if something is not in order - our team will find a solution for almost everything:-)See you soon and best regards,

Value for money 80%

Room 80%

Location 80%

Cleanliness 100%

Service 100%

Answer by the hotel ... and that feels great to hear. We are satisfied when you are satisfied:-) Win-Win - and bye bye for now. Until we meet again, your team of the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 80%

Answer by the hotel Thank you so much for your feedback. We hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 100%

Cleanliness 80%

Service 80%

Answer by the hotel Besten Dank für Ihre Rückmeldung und auch vielen Dank für Ihren Hinweis. Wir würden sehr gern unser Angebot erweitern, haben aber große Schwierigkeiten da wir lediglich super eingeschränkte Lager- und auch Präsentationsmöglichkeiten haben. Aber wir stimmen Ihnen zu, das Thema verdient es, noch einmal nach Lösungswegen zu suchen. Wir arbeiten dran, versprochen. Herzlichst, Ihr Team vom Sorat Hotel Berlin

Value for money 60%

Room 80%

Location 80%

Cleanliness 60%

Service 40%

Answer by the hotel Dear friends, we are sorry to hear that you were not completely satisfied with your stay with us. The fact that you were able to make optimum use of the central location for your purposes is a very good start. And we can continue with positive news: Our rooms in the Pure Plus category not only have a spacious fridge, but also a microwave, crockery hire and a room safe. Our hotel does not offer air conditioning and the rooms are cleaned every three days with the option of always being able to pick up fresh towels at reception. This is part of our concept just like the free "Grab&Go" breakfast and our sustainable efforts as a GreenSign Hotel Level 3.It was with great regret that we read your impression of our team. We usually receive a lot of praise for our service and our enthusiastic staff. We are therefore very sorry if you had a different experience. We will check with our staff to see if there is anything on their minds. Either way, you as our valued guest should never have to experience this. We hope for a new opportunity and are convinced that with the alternative room category and our freshly motivated team we can also make you a fan of the Sorat Hotel Berlin. Will we meet again? Best regards from the whole team and see you soon.Translated with DeepL.com (free version)

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for this greeeeeeeaaaaaat Feedback. We are so happy to read that you have had a pleasant stay and a rememberable trip to Berlin. So - come back soon, please:-)Until we meet again, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel So great to hear that:-) We would be more than happy to see you again soon. All the best, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel That's the highest approval you can give us. Thank you very much for your recommendation. It was wonderful to meet you. May we look forward to seeing you again? Sincerely, your team from the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel Thank you so much. Your great feedback means as lot to us. Hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel We looooooooooooooooved to have you with us! Come back again soon, we would be more than happy to welcome you again. Thanks and bye bye for now, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel ... and you where awesome guests! Thank you so much for staying with us. We hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 80%

Answer by the hotel Wow - that's really a detailed review of our croissant range:-) As you have been a regular customer for many years we particularly appreciate your comments and suggestions. However, after consulting with our staff, there are very different opinions as to which type of croissant is left over the most - if any at all. Most of the time they are all eaten:-) and ideally that is exactly how it should be.We have taken your advice as an opportunity and have set up a "Croissant Leftovers Committee" We will use tallies to provide evidence. However, if the analysis takes too long, we will provide you with a normal croissant without chocolate and flourishes for your next visit in the morning:-) Just to be on the safe side. Please come and visit us again soon, until then all the best, your Sorat Hotel Berlin Team

Value for money 80%

Room 80%

Location 80%

Cleanliness 100%

Service 100%

Answer by the hotel Great to hear that, 'cause we're happy when you're happy. We hope to see you soon again. Kind regards, your team from the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so so much, It felt great having you with us. Until we meet again, your team of the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 80%

Cleanliness 80%

Service 100%

Answer by the hotel Wonderful feedback, thank you very much. Next time we'll let our eagle eyes circle an extra round over the garbage can (we hope this still makes sense when beeing translated). Please excuse our omission in this regard. see you soon, alright? Kind regards, your team from the Sorat Hotel Berlintranslated with deepl

Value for money 100%

Room 80%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel Thanks for chosing our hotel for your stay. It was very nice to get to know you. We hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 80%

Service 80%

Answer by the hotel Thank you so much and see you soon, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel Yeah, we loved to read your comments. So happy to hear that you enjoyed staying with us. Until we meet again, your team of the Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

Answer by the hotel Thanks for letting us know that you were having a good time staying with us. We hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... and we had a great time having you here with us. Thank you so much for the superduper feedback! We hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 100%

Answer by the hotel We are pleased that you had a good time with us. Wonderful to hear about that. Thank you also for your suggestions - let us just say: you can pick up fresh or extra towels at the reception desk at any time, they are ready for you there. Our Grab&Go breakfast with a selection of fresh croissants and coffee is available to our guests free of charge to give a good start to the day. You can enjoy a hearty breakfast in one of the many cafés or restaurants just around the corner. Our breakfast guide will help you find your way around and, of course, so will our team - they have the best tips.We hope to see you again, sincerely, your team from the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed the cleanliness of our large walk-in shower and that the tea and coffee provided in your room were a welcomed treat after a long day. It's fantastic to know that our convenient location, with the bus stop and underground nearby, made exploring the city easy for you. We're also thrilled that our staff's helpful and pleasant demeanor contributed positively to your stay. Your feedback regarding our pricing compared to other hotels in the area is greatly appreciated. We strive to offer excellent value for our guests, and we're glad to hear that you found our pricing competitive. We hope to welcome you back for another enjoyable stay in the future! your sorat hotel team

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for the amazing 100% feedback, we are more than happy to know now that you had a great time staying with us. We hope to see you soon again, best regards, your Sorat Berlin team

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Vielen Dank für das wunderbare Feedback. Es war schön, Sie alle kennenzulernen, wir freuen uns auf Ihren nächsten Besuch. Danke und bis bald, Ihr Team vom Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 100%

Answer by the hotel Thank you so much for your friendly words, It is always a pleasure to be your host during ITB. We hope to see you again next year, until then, take care! Your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Yeeaaaaaahhh - thank you so much for this super great feedback. It was nice to get to know you and we would be more than happy to welcome you again soon. All the best form Berlin, your Sorat Team

Value for money 80%

Room 100%

Location 80%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you very much for your wonderful review which immediately starts with the best compliment you can give us - a recommendation to your friends. So great to read that thank you very much we are delighted and hope to welcome you back soon. Until then we wish you a good time and take good care of yourself. With our best regards your team from the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel So great to get to know that you were happy with your stay. Our mission is to make our guests satisfied - so "mission completed":-) thanks for leaving this nice comment. We hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for staying with us and for your review. We agree, we truly have a fantastic location. However, it seems some elements throughout your stay fell below your expectations. Our pure rooms indeed are facing the street side. However next time you are with us, with 100 rooms in the hotel we are certain we will have a perfect room for you. Maybe one of our pure plus rooms facing an inner courtyard. When you do stay with us again, please do not hesitate to contact berlin@sorat-hotels.com with your preferences so we can ensure your expectations will be met. We do hope to welcome you again in a not too distant future. Warm regards from Berlin, your Sorat Hotel team

Value for money 80%

Room 80%

Location 100%

Cleanliness 60%

Service 80%

Answer by the hotel Thank you for taking the time to write this review about your recent stay here at our Sorat Hotel in Berlin. We are delighted you enjoyed your overall stay and recommend us to other travellers. Our location certainly does have the best of all worlds. A lovely little tranquil haven only a few minutes walk away from the numerous attractions and events Berlin has to offer. We hope that in light of such a smashing stay, that you will return in the near future for another. Be well and a happy new year, your Sorat Hotel Berlin team

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for taking time to leave a review. We're really happy about your feedback and that you had a good time staying at Sorat Hotel Berlin. We're already looking forward welcoming you again anytime soon and we hope that the next time you book us, you'll book directly on www.sorat-hotels.com. Warm regards and happy new year, your Sorat Hotel Berlin team

Value for money 80%

Room 80%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel Thank you for the great review and for choosing to stay with us at Sorat Hotel Berlin. We look forward to welcoming you back in the future for another serene and rejuvenating stay. And a tip: Booking directly with us on www.sorat-hotels.com gives you the best rate, without any hidden fees on top of your booking. Therefore, we hope that the next time you book our Sorat Hotel hotel, you'll book directly. Be well and a happy new year, your Sorat Hotel Berlin team

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel We are thrilled that you enjoyed your time with us. We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to welcoming you again at Sorat Hotel Berlin soon for another fantastic experience. Have a beautiful day and a good start into the new year. Warm regards, your Sorat Hotel Berlin team (If you'd like to book your hotel room online, you can do so using our hotel website www.sorat-hotels.com. You may be wondering what the difference is between booking directly compared to using a third-party website.)

Value for money 100%

Room 100%

Location 80%

Cleanliness 80%

Service 100%

Answer by the hotel Wow - you made our day:-) 10 out of 10 - Thank you so much. So, bye bye for now and come back soon again:-) All the best, your team of the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Hello and thank you for your message. We're glad you enjoyed your stay. Our team speaks many languages, English is one of them. One person may speak it better than the other - perhaps we need to do some on-the-job training again, thanks for letting us know. We hope the communication still worked:-)A brief explanation of breakfast: As you may have noticed, there is no restaurant, no kitchen and no back office. It is therefore difficult, if not impossible, to offer additional breakfast items. We can neither store nor chill them. The croissants are delivered fresh from the bakery every day - together with the coffee they provide a good start to the day and as you rightly say all free of charge. You can enjoy an extensive breakfast around the hotel ask our team for the best tips:-) Perhaps we will see you again soon, we would be delighted to do so, sincerely, your Sorat Hotel Berlin

Value for money 60%

Room 60%

Location 100%

Cleanliness 80%

Service 80%

Answer by the hotel ... hmmm, we are thinking about how we can make it better for you next time. Obviously we can't switch off the wind at the window - maybe book a room on a lower floor next time? The wind might be less strong there. And if the street side is too noisy for you then we can warmly recommend the rooms facing the inner courtyard.As far as the cleaning cycle is concerned the three days are firmly anchored in our organisation and it is currently too much trouble for us to adapt the rhythm flexibly. We are one of the hotels that employ all cleaning staff on a permanent basis and do not use external companies. We are grateful for every team member and it is almost impossible to find new employees in this area these days. Should we be better staffed again we will be able to react more flexibly in terms of cleaning. We are now conserving our human resources so as not to overload the team. Perhaps, like us, you will be comforted by the thought that this will also help the environment - a very nice side effect:-) We look forward to seeing you again, sincerely and Merry Christmas, your team from the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel So glad to hear you were totally satisfied with yous stay. We hope that you had a safe trip home and we that we get the chance to see you again soon. We wish you a relaxing and peaceful pre-Christmas time, your team of the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for your great feedback we are more than happy to hear that you were satisfied. We hope to see you soon again, have a relaxing and peaceful pre-Chrismas time. Your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for your fantastic review and for taking the time to share it with us. We are very pleased that you enjoyed your stay at the Sorat Hotel Berlin. Great that you rated our rooms, location and service 5/5! Our fresh croissants and coffee in the morning seem to have left a lasting impression. That's great to hear! We are delighted that you rated our value for money so positively and it's wonderful to hear that you would be 10/10 likely to recommend us. That is the highest compliment we can receive!We hope to welcome you back soon and look forward to your next visit. Until we meet again, your team from the Sorat Hotel Berlin.

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you very much for your visit and your great feedback! We are delighted that you were so pleased with your stay with us. Our team always strives to provide the best service and warmest hospitality, so it's fantastic to hear that we met your expectations. You highlighted our fresh croissants and coffee as a great start to the day. That's great, we know how important a good start to the day is! We regret that you were not familiar with our room categories. On your next visit, we will be happy to help you find the perfect room for you. We are pleased to hear that you would recommend us with a 10/10 probability, that is the biggest compliment for us! We hope to welcome you back to the Sorat Hotel Berlin soon. Until we meet again, your team from the Sorat Hotel Berlin.

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

Answer by the hotel Thank you for your visit and your positive feedback. We are very pleased that you enjoyed our central location and the cleanliness of our hotel. It's fantastic to hear that you were satisfied with our service and that our fresh croissants and coffee gave you a good start to the day. A great surprise, don't you think? It is important to us that you felt comfortable in our hotel and we are very pleased that you would recommend us with a probability of 8/10. That's the best compliment we can get.We hope you had a pleasant time in our Courtyard room and we look forward to welcoming you back to the Sorat Hotel Berlin soon. Until we meet again, your team from the Sorat Hotel Berlin.

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for taking the time to give us your feedback. We are very pleased to hear that everything was fine during your stay with us! At our hotel, we strive to provide a memorable experience for all our guests and we are delighted that we were able to do so for you. Should you require any assistance on your next visit, please do not hesitate to contact us. We look forward to welcoming you back soon! Your team of the Sorat Hotel Berlin

Value for money 100%

Room 60%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel Hallo Tagle, vielen Dank für Ihre Bewertung! Es freut uns zu hören, dass Sie Ihren Aufenthalt insgesamt genossen haben. Es tut uns leid, von dem Geruch im Bad und im Schlafzimmer zu hören. Wir werden der Sache nachgehen und uns auf jeden Fall darum kümmern, an dieser Stelle vielen Dank für Ihren Hinweis.Wir hoffen, dass Sie bald wieder bei uns übernachten werden! Beste Grüße, Ihr Team vom Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for staying with us and for your feedback. We are delighted that you were satisfied with our service and liked our idea of fresh croissants and coffee in the morning! That's a great start to the day, isn't it? Your comment about the lighting is very valuable to us and we will have a closer look so that our guests can read a novel comfortably in our rooms in future. We hope that you will visit us again on your next business trip. Until we meet again, your team from the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... yeah, that's a good idea we would like to consider. Thank you for your helpful feedback we hope to see you again soon! Sincerely, your team from the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel So great to hear that you were satisfied with your stay with us. So cool! Until we meet again, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 80%

Answer by the hotel Thanks a lot for this great feedback. We hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for your feedback. We are super glad to hear that you have had a pleasant stay with us . We hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

Value for money 80%

Room 60%

Location 100%

Cleanliness 80%

Service 80%

Answer by the hotel Absolutely yes - in any case we are interested in your impressions. we We don't such box as we dont want your feedback to be stored in a box we always offer at least two open ears and lots of helping hands if necessary. Please let us know directly next time how you like it and we'll get talking:-) Yours sincerely, your team from Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 60%

Service 100%

Answer by the hotel ..so good to hear that you was having a good time in Berlin. We hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel Thank you so much for the positiv feedback. We hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel Thank you very much for the very good feedback it's nice that you didn't miss anything except a minifridge. Why do we think that's nice??? Because we do offer rooms with minifridges, yeeeeees:-)Next time, please choose the rooms in the "pure plus" category and, in addition to a whisper-quiet fridge, you will also find a microwave, crockery and room safe. It's such a pity that we didn't manage to point this out to you in advance but now you know and there's nothing standing in the way of another visit... . right? In that sense, see you soon your team from Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel Thank you so much it was a great pleasure having you with us. We hope to see you soon again, your team of Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 60%

Answer by the hotel ... so happy to hear that. Thank you for your comment and we hope to see you soon again. Your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... vielen Dank für Ihre super Bewertung - kurz, knackig, schlicht und schön - genau wie wir:-) *freu* Danke und bis bald, Ihr Team vom Sorat Hotel Berlin

Value for money 60%

Room 80%

Location 100%

Cleanliness 80%

Service 60%

Answer by the hotel Thank you we are more than happy that you were satisfied, especially with the super central location:-) All the best from Berlin, your Sorat Hotel Team

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much. Please have a safe trip back home we can't wait to see you again soon. Your team of the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 80%

Service 80%

Answer by the hotel ... oh yes, a strong, solid night's sleep is an excellent thing and we are delighted that you have confidently entrusted yourself to our care. Thank you very much for your feedback. However, if you should have slept through your entire stay in Berlin because of the comfortable bedding, then please come and visit us again very soon because Berlin has a lot to offer that should not be missed:-) In any case we would be very pleased to welcom you again. Sincerely, your team from Sorat Hotel BerlinTranslated with www.DeepL.com/Translator (free version)

Value for money 80%

Room 80%

Location 80%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel ... so glad to hear that thank you very much for leaving your comment. We hope to see you soon again, best regards, your team of the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel Thank you so much for your nice comment. We hope to see you soon again, kind regards, your team of the Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 80%

Cleanliness 60%

Service 80%

Answer by the hotel Hello and thank you for the feedback which actually surprises us a bit: We are not aware that the shower curtains are too short - we will check this in the room you are staying in. Thank you for the tip and best regards from the team of Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... yippiehhhhh - thank you for this great feedback so happy to hear that! We hope to see you soon again. Until we meet again, sincerely, your team of the Sorat Hotel Berlin

Value for money 40%

Room 60%

Location 60%

Cleanliness 80%

Service 60%

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... this makes us definitely absolutely happy to hear. We can't wait to see you again, come back soon, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 80%

Answer by the hotel Thanks for your recommendation we are more than happy to learn that you were satisfied. Come back soon, please :-) Kind regards, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel "OMG" - this is one of the very nicest reviews we have received for our services. We are glad that you were so happy - but first of allCongratulations on your successful participation in the Berlin Marathon! What a challenge!We are happy if you are and glad that we were able to play our part in a successful, sporty and memorable Berlin weekend.Best regards and see you soon, your team from Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 80%

Cleanliness 100%

Service 80%

Answer by the hotel ... thank you so much, we hope to see you soon again. All the best, take care, your team of the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... we are pleased that we were able to meet your expectations and look forward to seeing you again. Thank you very much for your visit. Your team from Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... so nice to read that you were absolutely happy with us. What a nice compliment which we glady return. We hope to see you soon again, your team from the Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel Hi there, Thank you very much for your great feedback. We are glad that you felt comfortable. We have one quick remark: the room cleaning in the 3-day rhythm has nothing to do with the pric, but is firmly integrated into our concept. However, you can always get fresh towels at the reception:-)We hope to see you again, sincerely, your team from Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 100%

Answer by the hotel Thank you very much for your good feedback. We are glad you enjoyed your stay with us. We will check the TV channels, as there should be enough including international channels. We will have a look! Thank you very much and see you soon, your team from the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel W O W - we are so happy to hear that you were satisfied and totally enjoyed staying with us. Thank you for your great comments and we hope to see you soon again! All the best, take care, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel ... thank you so much for your lovely feedback - it's great that you enjoyed staying with us. It is true that the room cleaning takes place every 3 days. But fresh towels are always available on request from reception:-) See you soon and best regards, your team from Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you very much for such a wonderful feedback. Now we feel motivated and are extremely happy that you felt perfectly comfortable during your stay with us We hope to see you again, sincerely, your team from Sorat Hotel Berlin.

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... so great to hear that you had a relaxing time with us. Thank you for your perfect feedback. We hope to see you again soon! All the best, your team of the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... so glad to hear that. Thank you very much for your great comment. CUsoon, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Hi there - we thank you from the bottom of our hearts for your detailed feedback and warm words. A great motivation for our team. And you know what? We already have an idea how we can motivate you to return: you don't have to miss out on a fridge at all. Next time please ask fo the "pure plus" category and you will not only find a silent fridge in your room but also a microwave, crockery and a room safe. Well - how does that sound? Give us a call and we'll be happy to tell you more. Sincerely, your team from the Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... so great to hear that you were satisfied and thank you so much for your comment. We hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for this great feedback. So happy to hear that you were satisfied. We hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... sound perfect - thank you for your lovely comment. We hope to see you soon again. Kind regards, your team from the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Hellooooooooo and thank you so much for your great review. So sorry to hear that you had an injury - hopefully everything is ok with you right know? 🖏 Good news for your next time with us: there ARE rooms with fridge. These are also equipped with a microwafe and safe. ☞ Please ask for our room category "pure plus". See you next time, your team of the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you very much for your comment. It was a pleasure having you with us. Until next time, take care, your team from the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 80%

Answer by the hotel Great to hear that you where happy staying with us and that you enjoiyed your Berlin trip. Hope to see you soon again, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you and we totally enjoyed having you with us. Until we meet again, take care, yout team of Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 80%

Cleanliness 100%

Service 100%

Answer by the hotel Thanks a lot for this great comment. So nice to hear that you where satisfied! We hope to see you soon again, all the best, your team of Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 80%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so so much for this great feedback. We are happy to hear that you enjoyed your stay with us. Until we here again, take care, your Berlin Sorat Hotel Team

Value for money 100%

Room 80%

Location 80%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel ... wow! We get all red cheeks from so much praise. Thank you for your wonderful words and the great feedback. We hope to see you again. Until then take good care of yourself your team from the Sorat Hotel Berlin.translated with deepl free version

Value for money 100%

Room 100%

Location 80%

Cleanliness 100%

Service 100%

Answer by the hotel Do you hear our hearts jumping? This comes from the great joy you have given us with your wonderful feedback. Thank you very much for this great motivation - the entire team is feeling super good now. Come and visit us again soon, until then, have a good time. Sincerely, Your Berlin Sorat Team

Value for money 100%

Room 100%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel Thank you very much for your great feedback and especially for your detailed tips, which will be a great help for future guests. Thank you and see you soon your team from Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

Answer by the hotel Thank you so much for your friendly comment. Until we meet again, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 80%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel Thank you so much for this great feedback. We would be more than happy to see you again soon! Kind regards, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... we may take this a promise? Thank you so much for this lovely comment! CUsoon, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel Thanks a lot for your friendly comment. We are glead to read that you where satisfied. All the best, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for your great feedback - so nice to hear that you where satisfied with your stay. We hope to see you soon again, all the best, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Value for money 80%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for leaving your comment. Hope to see you soon again, kind regards, the team of the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you thoroughly enjoyed your stay. We will be sure to pass on your kind words to the team, as they will be thrilled to hear about the positive feedback. If you have any future plans to visit Berlin, we would be more than happy to host you again and create more cherished memories. Please book directly on our hotel website www.sorat-hotels.com. Warm regards, your Sorat Hotel Berlin team

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so much for sharing your feedback with us. We are very happy to read that you have enjoyed our hotel facilities very much. Although it is disappointing to discover that the room was not up to your expectations 100%. Maybe our rooms with courtyard view are more to your liking. There isn't a lot of noise from the street to the courtyard, therefore on your next trip to Berlin we would be delighted to accommodate you in a room with courtyard view. Warm regards, your Sorat Hotel Berlin team

Value for money 80%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your valuable insights and are delighted to hear that you enjoyed several aspects of your experience. Regarding the curtain of the shower... you are right a glass door would have been better. However the ordered glass doors could not be delivered therefore we have curtains. Nevertheless we will take this into consideration for future refurbishments. We hope to have the pleasure of welcoming you back on your future visits to Berlin, and please feel free to reach out to our friendly staff at the front desk for any assistance you may need. Bye for now, your Sorat Hotel Berlin

Value for money 60%

Room 60%

Location 80%

Cleanliness 80%

Service 60%

Answer by the hotel Thank you for your reply. It is also annoying for us that your experience at the hotel was not satisfactory. Please be assured that we accept the criticisms and work them up intensively. We would be glad if you come back anyway. Best regards, your Sorat Hotel Berlin team

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, your Sorat Hotel Berlin team.

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel Thank you for your kind review, we truly appreciate your positive feedback about our accommodation and customer service and surely will pass your compliments to the team. For us the metal keys suit to our highly individual image that we want to portray. We would also add that metal keys do not make the check-out process more complex. Rather the contrary hard keys make it possible to offer our legendary customer service... however we will discuss a modern key card system and we hope to see you again soon. With warmest regards from Berlin, your Sorat Hotel team

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you very much for sharing your experience at our Sorat Hotel in Berlin. We are thrilled to see that you enjoyed our super central location. As you have described, Sorat aims to provide an ultimate urbanite experience with good sized and modern rooms in the centre of Berlin. We are glad that you overall enjoyed your stay during your time in Berlin and we are happy to see that you felt welcomed by our staff. We hope to have the opportunity to welcome you back very soon. Warm regards, your Sorat Hotel Berlin team

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 80%

Answer by the hotel Thank you for choosing to stay in our Sorat Hotel Berlin and taking time to write very valued review. We are extremely happy to hear that our aim, which is providing comfortable short stays and prime location, met your expectations. We would like to invite you back to Sorat Hotels Germany and recommend you to book directly with us so you can benefit with discounts. Warm regards, your Sorat Hotel Berlin team

Value for money 80%

Room 80%

Location 100%

Cleanliness 100%

Service 80%

Bar 60%

Answer by the hotel Thank you very much for taking the time to share your experience. We are delighted to see that our location and style has met your expectations. We are very transparent about our breakfast concept we respect and understand that this is not suitable for everyone. We regret to hear about the problem you experienced with the shower. Should you consider to visit us in the future, we will be happy to discuss and assist you with choosing a room that best suits your preferences. Please do not hesitate to get in touch with us for any questions. Please make sure you register on our website so that you can enjoy 10% off and other benefits for direct booking with us on your future stays. We look forward to welcoming you again. Warm regards, your Sorat Hotel Berlin team

Value for money 60%

Room 80%

Location 100%

Cleanliness 80%

Service 100%

Answer by the hotel We are delighted to see that your expectations were exceeded on all fronts. We hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making of future reservations, we remain entirely at your disposal. Have a great day and warm regards, your Sorat Hotel Berlin team.

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel We are so happy to see that you had such a fantastic visit and that you were so well looked after. We will be sure to share your praise with the greater team, we know they will be thrilled. Thank you for taking the time to post your much appreciated review. We hope we will have the pleasure to welcome you back again soon. Warm regards, your Sorat Hotel Berlin team

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Greetings and thank you for letting us your valuable opinion of your stay with us. We have taken note of your comments about our grab and go breakfast offer and are surprised that you have not seen it. Our small breakfast corner with a longer sideboard is behind the rondel with reception and bar. On the sideboard are plates, cups, napkins and of course the coffee maker and Monday to Sunday from 07:00 am to 11:00 am the fresh croissants. However, we will share your feedback with team and we would love to host you again on your nearest visit to Berlin. If you have questions please always ask our front office team. We are at your service. 24/7. Warm regards, your Sorat Hotel Berlin team

Value for money 40%

Room 60%

Location 80%

Cleanliness 80%

Service 20%

Answer by the hotel Dear Guest, Thank you for being open about your personal impressions and for giving us the time to get to the bottom of the matter.In the meantime we were able to talk to our long-time employee and he admits that he had a bad day and did not show the level of friendliness that our team shows to our guests day after day, which can be seen in the numerous very good reviews for our hospitality and service. But yes, as we said, on this morning he somehow was off track and was brusque with you. For this he has expressed sincere regret and we apologise here formally on his behalf. The storage of private drinks in the bar fridges of the reception is not intended but is done here and there with a wink. It may have been possible that evening but on the morning in question the fridges were fully stocked which is why the altercation occurred in the first place. However, we fully agree with you - that was not the right way to go about it and to hear that you felt so uncomfortable as a guest in our house that again makes us very, very sad.Now that everyone is awakened and sensitised, we will in future again comply 110% with our own very high goal of hospitality and service. Every person should at any and all times feel welcome here. In this context we would like to make it clear that racism or any kind of human hostility has no place in our company and we can guarantee that none of our employees carries such ideas.Dear guest, we deeply regret that you could not fully enjoy your stay and we sincerely hope that you can accept our apology and that we were able to clarify the situation.If you have any further questions please contact our management directly at berlin@sorat-hotels.com.Thank you very much and best regards from the entire team of Sorat Hotel Berlin, Your Management

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... when someone lets us know that they felt at home with us, that is by far the nicest compliment you can give us. Thank you so much for your wonderful words which are a great motivation for our whole team. We hope to see you again very soon. Kindest, your team from Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel ... .yipeeeeeeeeee - so glad to hear that. Thank you for your lovely feedback. All the best your team from the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... so great to hear that you enjoyed your stay with us! Thank you for leaving this nice feedback. Best regards, your team of the Sorat Hotel Berlin

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Thank you so so much for your feedback and your recommendation. We hope to see you soon again. Best regards, your team of the Sorat Hotel Berlin

Value for money 80%

Room 80%

Location 80%

Cleanliness 100%

Service 100%

Answer by the hotel Hi, Thank you very much for your feedback. We hope to see you soon again. Best regards, your team of the Sorat Hotel Berlin

Value for money 100%

Room 80%

Location 80%

Cleanliness 80%

Service 100%

Answer by the hotel Dear Guest, Thank you so much we will we will send best regards to the team from you:-) Hope to see you soon again!

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel ... "DingDong" - that was a bull's eye! Thank you for your 100% Feedback and for your loveley comments:-) We hope to see you soon again. All the best, your team of Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Dear Guest, It is so great to hear that you were totally satisfied with your guest experience. Thank you for your feedback. We hope to see you soon again. Kind regards, your team of the Sorat Hotel Berlin

Value for money 100%

Room 100%

Location 80%

Cleanliness 100%

Service 100%

Answer by the hotel Dear Guest, Thaaaaaaaaaaaaaank you so much! It was lovely to have you with us. Hope to see you soon again. All the best, your team of the Sorat Hotel Berlin