DEReviews in the hotel
Customer rating
Excellent 261
Good 79
Ok 11
So-So 1
Unsatisfying 0
Rating summary
Value for money 84%
Room 74%
Location 94%
Cleanliness 84%
Service 88%
Review 1. Juli 2021, Chris, 30 - 39 years, Alone
It was ok. The rooms need some work. More
It was ok. The rooms need some work.
Value for money 60%
Room 60%
Location 80%
Cleanliness 60%
Service 100%
Breakfast 60%
Answer by the hotel Dear guest, thank you very much for staying at SORAT Hotel AMBASSADOR. Please note that we are renovating actually 100 rooms, which will be finished in early autumn. Kind regards The management
Review 16. September 2020, Anonymous, 70 - 79 years, Couple
Very good. Only downfall was charge of 1, 5 per item per hour ... More
Very good. Only downfall was charge of 1, 5 per item per hour left luggage.
Value for money 80%
Room 80%
Location 100%
Cleanliness 80%
Service 80%
Breakfast 100%
Answer by the hotel Dear Guest,
We are more than happy to hear that again everything was to your satisfaction. We can't wait to see you again. Take good care of you, all the best from Berlin, the management and team of SORAT Hotel Ambassador Berlin
Review 6. September 2020, Anonymous, 30 - 39 years, Alone
Excellent location and services More
Excellent location and services
Value for money 100%
Room 80%
Location 100%
Cleanliness 80%
Service 100%
Breakfast 100%
Answer by the hotel Dear Guest,
We are more than happy to hear that again everything was to your satisfaction. We can't wait to see you again! Take good care of you, all the best from Berlin, the management and team of SORAT Hotel Ambassador
Review 3. September 2020, Gilberto, 20 - 29 years, Friends
Like expected, like the webside showed More
Like expected, like the webside showed
Value for money 80%
Room 80%
Location 80%
Cleanliness 100%
Service 80%
Answer by the hotel Dear Guest,
We are more than happy to hear that again everything was to your satisfaction. We can't wait to see you again. Take good care of you, all the best from Berlin, the management and team of SORAT Hotel Ambassador
Review 1. Juli 2020, Anonymous, 30 - 39 years, Alone
Hotel in einer Superlage More
Hotel in einer Superlage
Value for money 80%
Room 60%
Location 100%
Cleanliness 60%
Service 80%
Review 25. Juni 2020, Inge van den Reek, 50 - 59 years, Alone
Loved it! Will come back More
Loved it! Will come back
Value for money 100%
Room 100%
Location 100%
Cleanliness 100%
Service 100%
Review 21. März 2020, Anonymous, 40 - 49 years, Family
My lovely hotel. We retourn every year. Best breakfast. More
My lovely hotel. We retourn every year. Best breakfast.
Value for money 80%
Room 100%
Location 100%
Cleanliness 100%
Service 100%
Breakfast 100%
Answer by the hotel Dear Guest,
We are more than happy to hear that again everything was to your satisfaction. We can't wait to see you again! Take good care of you, all the best from Berlin, The Management and Team of SORAT Hotel Ambassador
Review 15. März 2020, Rieke, 50 - 59 years, Family
Gutes Hotel in zentraler Lage. More
Gutes Hotel in zentraler Lage.
Value for money 80%
Room 80%
Location 100%
Cleanliness 80%
Service 80%
Answer by the hotel Sehr geehrter Gast, wir bedanken uns recht herzlich, dass Sie sich die Zeit für diese Bewertung genommen haben. Wir hoffen, dass Sie eine angenehme Heimreise hatten und würden uns freuen, Sie bald wieder im SORAT Hotel Ambassador begrüßen zu dürfen. Herzliche Grüße aus Berlin. Die Direktion
Review 7. März 2020, Gary Leigh, 50 - 59 years, Business
I have stayed at Hotel Sorat a few times over the past ten years ... More
I have stayed at Hotel Sorat a few times over the past ten years and it never fails to disappoint.
Value for money 80%
Room 100%
Location 100%
Cleanliness 100%
Service 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 7. März 2020, Yohanna, 50 - 59 years, Business
One input, reply of reservation is a little bit slow.but ... More
One input, reply of reservation is a little bit slow.but overall is very good.we love sorat.
Value for money 80%
Room 80%
Location 100%
Cleanliness 80%
Service 80%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 4. März 2020, Anonymous, 50 - 59 years, Alone
I had a very nice stay at the Sorat Hotel. I come here ... More
I had a very nice stay at the Sorat Hotel. I come here regularly, because I love the service, the breakfast and the location. Nice and quiet rooms.
Value for money 100%
Room 100%
Location 100%
Cleanliness 100%
Service 100%
Breakfast 100%
Bar 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 1. März 2020, Jeremy Guest, 40 - 49 years, Alone
A great stay in a great location. Surrounding area had good ... More
A great stay in a great location. Surrounding area had good transport options as well as shops, bars and restaurants.
Value for money 80%
Room 80%
Location 100%
Cleanliness 100%
Service 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 29. Februar 2020, Anonymous, 50 - 59 years, Couple
Myself and my husband are REGULAR special guests of SORAT ... More
Myself and my husband are REGULAR special guests of SORAT Ambassador hotel of Great Berlin, since almost TEN YEARS AGO! And we LOVE visiting Great Berlin whenever convenient. Our preferable place to stay in, is our LOVELY SORT Ambassador Hotel, having cozy rooms, where we feel at home! I would like to give SPECIAL THANKS to: Mrs. Janine Feuer, Mr. Alexander Voigt, Mr. Cihan Canoglu, Ms. Tatiana, Ms. Svinja, Mr. Taha ( front office team ) ... ... and on TOP of All Direktor / Matthias Kummer.
Value for money 80%
Room 80%
Location 100%
Cleanliness 80%
Service 100%
Bar 80%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 27. Februar 2020, Anonymous, 60 - 69 years, Business
Good location, rooms nice.I am a returning guest. More
Good location, rooms nice.I am a returning guest.
Value for money 80%
Room 80%
Location 100%
Cleanliness 80%
Service 100%
Breakfast 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 27. Februar 2020, Anonymous, 60 - 69 years, Business
GREAT! Wonderful staff, great location... More
GREAT! Wonderful staff, great location...
Value for money 100%
Room 100%
Location 100%
Cleanliness 100%
Service 100%
Breakfast 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 17. Februar 2020, mike wells, 70 - 79 years, Friends
Impressed with the service and overall experience More
Impressed with the service and overall experience
Value for money 100%
Room 100%
Location 100%
Cleanliness 100%
Service 100%
Bar 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 7. Februar 2020, Anonymous, 60 - 69 years, Friends
Very nice hotel - and good breakfast. More
Very nice hotel - and good breakfast.
Value for money 80%
Room 80%
Location 100%
Cleanliness 100%
Service 100%
Breakfast 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 29. Januar 2020, Zhangao li, 30 - 39 years, Family
It's pretty good.I like it. More
It's pretty good.I like it.
Value for money 100%
Room 100%
Location 100%
Cleanliness 100%
Service 100%
Breakfast 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 24. Januar 2020, Anonymous, 60 - 69 years, Alone
I have visited the hotel quite often and generally very happy ... More
I have visited the hotel quite often and generally very happy with my visit. Unfortunately my allocated room was inappropriate because of noise from the lift. Unfortunately if earlier guests don't report issues to yourselves you aren't aware of a problem.
Value for money 100%
Room 60%
Location 100%
Cleanliness 80%
Service 80%
Breakfast 80%
Bar 40%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 19. Januar 2020, Anonymous, 30 - 39 years, Couple
Exceptional stay for tourists More
Exceptional stay for tourists
Value for money 80%
Room 80%
Location 100%
Cleanliness 100%
Service 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 18. Januar 2020, Mr R Patel, 60 - 69 years, Alone
Excellent. Staff most friendly and welcoming More
Excellent. Staff most friendly and welcoming
Value for money 100%
Room 100%
Location 100%
Cleanliness 100%
Service 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 16. Januar 2020, Anonymous, 50 - 59 years, Business
Good place. I recomand. More
Good place. I recomand.
Value for money 80%
Room 40%
Location 80%
Cleanliness 60%
Service 80%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 14. Januar 2020, Anonymous, 50 - 59 years, Alone
I had a nice stay in a quiet room - the staff is very friendly, ... More
I had a nice stay in a quiet room - the staff is very friendly, great service - good location
Value for money 100%
Room 100%
Location 100%
Cleanliness 100%
Service 100%
Breakfast 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 12. Januar 2020, ROSENBERG AHARON RONNIE, 60 - 69 years, Couple
It was my 7th time in the last 7 years - every January - seems I ... More
It was my 7th time in the last 7 years - every January - seems I like it - don't you think ?
Value for money 100%
Room 60%
Location 100%
Cleanliness 100%
Service 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 3. Januar 2020, Anonymous, 50 - 59 years, Friends
Overall a good trip and great location . Would have taken ... More
Overall a good trip and great location . Would have taken breakfast but too expensive compared to nearby cafes
Value for money 80%
Room 60%
Location 100%
Cleanliness 80%
Service 80%
Answer by the hotel Dear Guest,
Many thanks for your feedback. As the hotel was build in the 1960th we are renovating the rooms, but as this happens in operation, it will take some time. We hope to see you again! Kind regards, the Management
Review 29. Dezember 2019, Martin Čuri, 30 - 39 years, Family
Really great! Breakfast very nice, variety of food, staff great More
Really great! Breakfast very nice, variety of food, staff great
Value for money 100%
Room 80%
Location 80%
Cleanliness 100%
Service 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 26. Dezember 2019, Anonymous, 30 - 39 years, Business
I am not so pleased with the room quality More
I am not so pleased with the room quality
Value for money 80%
Room 60%
Location 100%
Cleanliness 100%
Service 80%
Answer by the hotel Dear Guest,
Many thanks for your feedback. As the hotel was build in the 1960th we are renovating the rooms, but as this happens in operation, it will take some time. We hope to see you again! Kind regards, the Management
Review 24. Dezember 2019, Anonymous, 40 - 49 years, Friends
Exelent breakfest, good lokation, More
Exelent breakfest, good lokation,
Value for money 80%
Room 80%
Location 100%
Cleanliness 80%
Service 100%
Breakfast 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 16. Dezember 2019, Donald Russell, 60 - 69 years, Couple
Second time of staying here, very good service More
Second time of staying here, very good service
Value for money 100%
Room 100%
Location 80%
Cleanliness 100%
Service 100%
Answer by the hotel Dear Mr. Russell,
Thank you for your wonderful review. We are happy to hear that you are stayed with us for the second time. For the next time we recommend you to book through our own page. You'll get a little treatment
See you next time in Berlin.
Your Management
Review 12. Dezember 2019, Anonymous, 30 - 39 years, Couple
Amazing hotel. Amazing staff. More
Amazing hotel. Amazing staff.
Value for money 100%
Room 100%
Location 100%
Cleanliness 100%
Service 100%
Breakfast 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 12. Dezember 2019, Anonymous, 40 - 49 years, Couple
It is my second time at this hotel, would recommend it, but the ... More
It is my second time at this hotel, would recommend it, but the rooms should be renewed...
Value for money 80%
Room 60%
Location 100%
Cleanliness 100%
Service 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. As the hotel was build in the 1960th we are renovating the rooms, but as this happens in operation, it will take some time. We hope to see you again! Kind regards, the Management
Review 10. Dezember 2019, Mario caroli, 30 - 39 years, Business
Everything ok, the guy at the service desk in the morning I ... More
Everything ok, the guy at the service desk in the morning I would hire myself if I had a hotel . just perfect service .
Value for money 60%
Room 80%
Location 100%
Cleanliness 100%
Service 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 6. Dezember 2019, Anonymous, 50 - 59 years,
Nice and well attended More
Nice and well attended
Value for money 80%
Room 80%
Location 80%
Cleanliness 80%
Service 80%
Breakfast 100%
Bar 80%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 4. Dezember 2019, Johan, 40 - 49 years, Business
The hotel has nice large rooms but make sure you do not book a ... More
The hotel has nice large rooms but make sure you do not book a room where people are still allowed to smoke. unbelievable.
Value for money 60%
Room 40%
Location 80%
Cleanliness 80%
Service 60%
Breakfast 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 4. Dezember 2019, Des, 50 - 59 years, Alone
A warm welcome and staff were friendly. Great that there is a ... More
A warm welcome and staff were friendly. Great that there is a baggage minding service and the WiFi is good quality.
Value for money 80%
Room 80%
Location 100%
Cleanliness 100%
Service 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 3. Dezember 2019, Anonymous, 50 - 59 years, Business
Sehr gutes Hotel in Toplage More
Sehr gutes Hotel in Toplage
Value for money 100%
Room 80%
Location 100%
Cleanliness 100%
Service 100%
Answer by the hotel Sehr geehrter Gast, wir bedanken uns recht herzlich, dass Sie sich die Zeit für diese Bewertung genommen haben. Wir hoffen, dass Sie eine angenehme Heimreise hatten und würden uns freuen, Sie bald wieder in unserem SORAT Hotel Ambassador begrüßen zu dürfen. Herzliche Grüße aus Berlin. Die Direktion
Review 1. Dezember 2019, P. Van Moorsel, 70 - 79 years, Friends
Very good. We have been here several times. Since 2009 about ... More
Very good. We have been here several times. Since 2009 about seven times.
Value for money 80%
Room 80%
Location 100%
Cleanliness 100%
Service 100%
Bar 80%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 24. November 2019, Anonymous, 20 - 29 years, Friends
Good experience. I would reccomend and return More
Good experience. I would reccomend and return
Value for money 100%
Room 80%
Location 100%
Cleanliness 100%
Service 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 20. November 2019, Matt Theobald, 50 - 59 years, Business
Interesting, retro feel with character that you don't get in the ... More
Interesting, retro feel with character that you don't get in the big hotels. Convenient location with parking and friendly and helpful staff.
Value for money 80%
Room 80%
Location 100%
Cleanliness 60%
Service 80%
Bar 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 4. November 2019, Satish Abraham, 70 - 79 years, Business
Overall I am very happy with my stay, with very friendly and ... More
Overall I am very happy with my stay, with very friendly and courteous staff at the reception and helpful in giving information
Value for money 80%
Room 60%
Location 100%
Cleanliness 80%
Service 60%
Breakfast 60%
Review 3. November 2019, M. Lorber, 50 - 59 years, Alone
Gut ... ... ... ... ... . More
Gut ... ... ... ... ... .
Value for money 60%
Room 80%
Location 80%
Cleanliness 80%
Service 80%
Answer by the hotel Sehr geehrter Gast, wir bedanken uns recht herzlich, dass Sie sich die Zeit für diese Bewertung genommen haben. Wir hoffen, dass Sie eine angenehme Heimreise hatten und würden uns freuen, Sie bald wieder in unserem SORAT Hotel Ambassador begrüßen zu dürfen. Herzliche Grüße aus Berlin. Die Direktion
Review 3. November 2019, Anonymous, 30 - 39 years, Couple
Good place near subway More
Good place near subway
Value for money 80%
Room 80%
Location 100%
Cleanliness 100%
Service 100%
Breakfast 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 31. Oktober 2019, Anonymous, 30 - 39 years, Business
Very good - Overall experience More
Very good - Overall experience
Value for money 80%
Room 60%
Location 80%
Cleanliness 80%
Service 80%
Breakfast 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 29. Oktober 2019, Anonymous, 30 - 39 years, Couple
Nice, a little bit older, but clean rooms in very good location; ... More
Nice, a little bit older, but clean rooms in very good location; near shops, bus stop a subway, zoo. A breakfast is a little bit expensive and there is the fee for the left luggage.
Value for money 80%
Room 80%
Location 100%
Cleanliness 80%
Service 80%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 29. Oktober 2019, Alex, 40 - 49 years, Family
Good city hotel close to shops and night life More
Good city hotel close to shops and night life
Value for money 100%
Room 80%
Location 100%
Cleanliness 100%
Service 80%
Breakfast 80%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 26. Oktober 2019, Svetlana, 30 - 39 years, Alone
Perfect location, nice room, comfortable bed, friendly service. More
Perfect location, nice room, comfortable bed, friendly service.
Value for money 100%
Room 80%
Location 100%
Cleanliness 80%
Service 100%
Bar 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 21. Oktober 2019, Kenneth Simonsson, 40 - 49 years, Alone
Good price for good location. Bad air/ventilation in the room. More
Good price for good location. Bad air/ventilation in the room.
Value for money 100%
Room 80%
Location 100%
Cleanliness 80%
Service 80%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 20. Oktober 2019, Katarzyna, 30 - 39 years, Family
Excellent! Breakfast simply delicious, location very convenient, ... More
Excellent! Breakfast simply delicious, location very convenient, room clean and cleverly designed.
Value for money 100%
Room 100%
Location 100%
Cleanliness 100%
Service 100%
Breakfast 100%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 19. Oktober 2019, Anonymous, 30 - 39 years, Business
Room hotel is good. Stuffs are friendly More
Room hotel is good. Stuffs are friendly
Value for money 80%
Room 80%
Location 100%
Cleanliness 100%
Service 80%
Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management
Review 16. Oktober 2019, Anonymous, 30 - 39 years, Business
Location is good but hotel needs to renew the rooms. More
Location is good but hotel needs to renew the rooms.
Value for money 80%
Room 40%
Location 80%
Cleanliness 80%
Service 80%
Answer by the hotel Dear Mrs. Di Dio
it is much to our regret to hear that you did not enjoy your stay at our SORAT Hotel Ambassador. Please let us comment the raised points as follows:
Our 3 star Hotel is undergoing a large renovation an refurbishment during the last few years. We already renovated the entire public areas like Hotel lobby, Restaurant and Bar as well as the Banqueting area. Our team also completely refurbished 93 rooms of our Comfort Room Category, meaning new carpets new furniture new stores and flat TVs. The bathrooms were not renovated as they have a timeless design.
Our guests especially appreciate the central location of the SORAT Hotel Ambassador and the sumpteous breakfast at a good cost-performance ratio.
We are very sorry that you did not enjoyed your stay.
Kind regards, the Management
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