SORAT Hotel Berlin

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Answer by the hotel Thank you so much for your friendly words, It is always a pleasure to be your host during ITB. We hope to see you again next year, until then, take care! Your team of the Sorat Hotel Berlin

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Answer by the hotel Yeeaaaaaahhh - thank you so much for this super great feedback. It was nice to get to know you and we would be more than happy to welcome you again soon. All the best form Berlin, your Sorat Team

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Answer by the hotel Thank you very much for your wonderful review which immediately starts with the best compliment you can give us - a recommendation to your friends. So great to read that thank you very much we are delighted and hope to welcome you back soon. Until then we wish you a good time and take good care of yourself. With our best regards your team from the Sorat Hotel Berlin

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Answer by the hotel So great to get to know that you were happy with your stay. Our mission is to make our guests satisfied - so "mission completed":-) thanks for leaving this nice comment. We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you for staying with us and for your review. We agree, we truly have a fantastic location. However, it seems some elements throughout your stay fell below your expectations. Our pure rooms indeed are facing the street side. However next time you are with us, with 100 rooms in the hotel we are certain we will have a perfect room for you. Maybe one of our pure plus rooms facing an inner courtyard. When you do stay with us again, please do not hesitate to contact berlin@sorat-hotels.com with your preferences so we can ensure your expectations will be met. We do hope to welcome you again in a not too distant future. Warm regards from Berlin, your Sorat Hotel team

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Answer by the hotel Thank you for taking the time to write this review about your recent stay here at our Sorat Hotel in Berlin. We are delighted you enjoyed your overall stay and recommend us to other travellers. Our location certainly does have the best of all worlds. A lovely little tranquil haven only a few minutes walk away from the numerous attractions and events Berlin has to offer. We hope that in light of such a smashing stay, that you will return in the near future for another. Be well and a happy new year, your Sorat Hotel Berlin team

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Answer by the hotel Thank you for taking time to leave a review. We're really happy about your feedback and that you had a good time staying at Sorat Hotel Berlin. We're already looking forward welcoming you again anytime soon and we hope that the next time you book us, you'll book directly on www.sorat-hotels.com. Warm regards and happy new year, your Sorat Hotel Berlin team

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Answer by the hotel Thank you for the great review and for choosing to stay with us at Sorat Hotel Berlin. We look forward to welcoming you back in the future for another serene and rejuvenating stay. And a tip: Booking directly with us on www.sorat-hotels.com gives you the best rate, without any hidden fees on top of your booking. Therefore, we hope that the next time you book our Sorat Hotel hotel, you'll book directly. Be well and a happy new year, your Sorat Hotel Berlin team

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Answer by the hotel We are thrilled that you enjoyed your time with us. We endeavour to go above and beyond to ensure our guests have a memorable experience. We look forward to welcoming you again at Sorat Hotel Berlin soon for another fantastic experience. Have a beautiful day and a good start into the new year. Warm regards, your Sorat Hotel Berlin team (If you'd like to book your hotel room online, you can do so using our hotel website www.sorat-hotels.com. You may be wondering what the difference is between booking directly compared to using a third-party website.)

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Answer by the hotel Wow - you made our day:-) 10 out of 10 - Thank you so much. So, bye bye for now and come back soon again:-) All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Hello and thank you for your message. We're glad you enjoyed your stay. Our team speaks many languages, English is one of them. One person may speak it better than the other - perhaps we need to do some on-the-job training again, thanks for letting us know. We hope the communication still worked:-)A brief explanation of breakfast: As you may have noticed, there is no restaurant, no kitchen and no back office. It is therefore difficult, if not impossible, to offer additional breakfast items. We can neither store nor chill them. The croissants are delivered fresh from the bakery every day - together with the coffee they provide a good start to the day and as you rightly say all free of charge. You can enjoy an extensive breakfast around the hotel ask our team for the best tips:-) Perhaps we will see you again soon, we would be delighted to do so, sincerely, your Sorat Hotel Berlin

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Answer by the hotel ... hmmm, we are thinking about how we can make it better for you next time. Obviously we can't switch off the wind at the window - maybe book a room on a lower floor next time? The wind might be less strong there. And if the street side is too noisy for you then we can warmly recommend the rooms facing the inner courtyard.As far as the cleaning cycle is concerned the three days are firmly anchored in our organisation and it is currently too much trouble for us to adapt the rhythm flexibly. We are one of the hotels that employ all cleaning staff on a permanent basis and do not use external companies. We are grateful for every team member and it is almost impossible to find new employees in this area these days. Should we be better staffed again we will be able to react more flexibly in terms of cleaning. We are now conserving our human resources so as not to overload the team. Perhaps, like us, you will be comforted by the thought that this will also help the environment - a very nice side effect:-) We look forward to seeing you again, sincerely and Merry Christmas, your team from the Sorat Hotel Berlin

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Answer by the hotel So glad to hear you were totally satisfied with yous stay. We hope that you had a safe trip home and we that we get the chance to see you again soon. We wish you a relaxing and peaceful pre-Christmas time, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your great feedback we are more than happy to hear that you were satisfied. We hope to see you soon again, have a relaxing and peaceful pre-Chrismas time. Your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you for your fantastic review and for taking the time to share it with us. We are very pleased that you enjoyed your stay at the Sorat Hotel Berlin. Great that you rated our rooms, location and service 5/5! Our fresh croissants and coffee in the morning seem to have left a lasting impression. That's great to hear! We are delighted that you rated our value for money so positively and it's wonderful to hear that you would be 10/10 likely to recommend us. That is the highest compliment we can receive!We hope to welcome you back soon and look forward to your next visit. Until we meet again, your team from the Sorat Hotel Berlin.

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Answer by the hotel Thank you very much for your visit and your great feedback! We are delighted that you were so pleased with your stay with us. Our team always strives to provide the best service and warmest hospitality, so it's fantastic to hear that we met your expectations. You highlighted our fresh croissants and coffee as a great start to the day. That's great, we know how important a good start to the day is! We regret that you were not familiar with our room categories. On your next visit, we will be happy to help you find the perfect room for you. We are pleased to hear that you would recommend us with a 10/10 probability, that is the biggest compliment for us! We hope to welcome you back to the Sorat Hotel Berlin soon. Until we meet again, your team from the Sorat Hotel Berlin.

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Answer by the hotel Thank you for your visit and your positive feedback. We are very pleased that you enjoyed our central location and the cleanliness of our hotel. It's fantastic to hear that you were satisfied with our service and that our fresh croissants and coffee gave you a good start to the day. A great surprise, don't you think? It is important to us that you felt comfortable in our hotel and we are very pleased that you would recommend us with a probability of 8/10. That's the best compliment we can get.We hope you had a pleasant time in our Courtyard room and we look forward to welcoming you back to the Sorat Hotel Berlin soon. Until we meet again, your team from the Sorat Hotel Berlin.

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Answer by the hotel Thank you for taking the time to give us your feedback. We are very pleased to hear that everything was fine during your stay with us! At our hotel, we strive to provide a memorable experience for all our guests and we are delighted that we were able to do so for you. Should you require any assistance on your next visit, please do not hesitate to contact us. We look forward to welcoming you back soon! Your team of the Sorat Hotel Berlin

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Answer by the hotel Hallo Tagle, vielen Dank für Ihre Bewertung! Es freut uns zu hören, dass Sie Ihren Aufenthalt insgesamt genossen haben. Es tut uns leid, von dem Geruch im Bad und im Schlafzimmer zu hören. Wir werden der Sache nachgehen und uns auf jeden Fall darum kümmern, an dieser Stelle vielen Dank für Ihren Hinweis.Wir hoffen, dass Sie bald wieder bei uns übernachten werden! Beste Grüße, Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel Thank you for staying with us and for your feedback. We are delighted that you were satisfied with our service and liked our idea of fresh croissants and coffee in the morning! That's a great start to the day, isn't it? Your comment about the lighting is very valuable to us and we will have a closer look so that our guests can read a novel comfortably in our rooms in future. We hope that you will visit us again on your next business trip. Until we meet again, your team from the Sorat Hotel Berlin

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Answer by the hotel ... yeah, that's a good idea we would like to consider. Thank you for your helpful feedback we hope to see you again soon! Sincerely, your team from the Sorat Hotel Berlin

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Answer by the hotel So great to hear that you were satisfied with your stay with us. So cool! Until we meet again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thanks a lot for this great feedback. We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your feedback. We are super glad to hear that you have had a pleasant stay with us . We hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Absolutely yes - in any case we are interested in your impressions. we We don't such box as we dont want your feedback to be stored in a box we always offer at least two open ears and lots of helping hands if necessary. Please let us know directly next time how you like it and we'll get talking:-) Yours sincerely, your team from Sorat Hotel Berlin

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Answer by the hotel ..so good to hear that you was having a good time in Berlin. We hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for the positiv feedback. We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you very much for the very good feedback it's nice that you didn't miss anything except a minifridge. Why do we think that's nice??? Because we do offer rooms with minifridges, yeeeeees:-)Next time, please choose the rooms in the "pure plus" category and, in addition to a whisper-quiet fridge, you will also find a microwave, crockery and room safe. It's such a pity that we didn't manage to point this out to you in advance but now you know and there's nothing standing in the way of another visit... . right? In that sense, see you soon your team from Sorat Hotel Berlin

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Answer by the hotel Thank you so much it was a great pleasure having you with us. We hope to see you soon again, your team of Sorat Hotel Berlin

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Answer by the hotel ... so happy to hear that. Thank you for your comment and we hope to see you soon again. Your team of the Sorat Hotel Berlin

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Answer by the hotel ... vielen Dank für Ihre super Bewertung - kurz, knackig, schlicht und schön - genau wie wir:-) *freu* Danke und bis bald, Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel Thank you we are more than happy that you were satisfied, especially with the super central location:-) All the best from Berlin, your Sorat Hotel Team

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Answer by the hotel Thank you so much. Please have a safe trip back home we can't wait to see you again soon. Your team of the Sorat Hotel Berlin

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Answer by the hotel ... oh yes, a strong, solid night's sleep is an excellent thing and we are delighted that you have confidently entrusted yourself to our care. Thank you very much for your feedback. However, if you should have slept through your entire stay in Berlin because of the comfortable bedding, then please come and visit us again very soon because Berlin has a lot to offer that should not be missed:-) In any case we would be very pleased to welcom you again. Sincerely, your team from Sorat Hotel BerlinTranslated with www.DeepL.com/Translator (free version)

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Answer by the hotel ... so glad to hear that thank you very much for leaving your comment. We hope to see you soon again, best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your nice comment. We hope to see you soon again, kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Hello and thank you for the feedback which actually surprises us a bit: We are not aware that the shower curtains are too short - we will check this in the room you are staying in. Thank you for the tip and best regards from the team of Sorat Hotel Berlin

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Answer by the hotel ... yippiehhhhh - thank you for this great feedback so happy to hear that! We hope to see you soon again. Until we meet again, sincerely, your team of the Sorat Hotel Berlin

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Answer by the hotel ... this makes us definitely absolutely happy to hear. We can't wait to see you again, come back soon, your team of the Sorat Hotel Berlin

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Answer by the hotel Thanks for your recommendation we are more than happy to learn that you were satisfied. Come back soon, please :-) Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel "OMG" - this is one of the very nicest reviews we have received for our services. We are glad that you were so happy - but first of allCongratulations on your successful participation in the Berlin Marathon! What a challenge!We are happy if you are and glad that we were able to play our part in a successful, sporty and memorable Berlin weekend.Best regards and see you soon, your team from Sorat Hotel Berlin

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Answer by the hotel ... thank you so much, we hope to see you soon again. All the best, take care, your team of the Sorat Hotel Berlin

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Answer by the hotel ... we are pleased that we were able to meet your expectations and look forward to seeing you again. Thank you very much for your visit. Your team from Sorat Hotel Berlin

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Answer by the hotel ... so nice to read that you were absolutely happy with us. What a nice compliment which we glady return. We hope to see you soon again, your team from the Sorat Hotel Berlin

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Answer by the hotel Hi there, Thank you very much for your great feedback. We are glad that you felt comfortable. We have one quick remark: the room cleaning in the 3-day rhythm has nothing to do with the pric, but is firmly integrated into our concept. However, you can always get fresh towels at the reception:-)We hope to see you again, sincerely, your team from Sorat Hotel Berlin

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Answer by the hotel Thank you very much for your good feedback. We are glad you enjoyed your stay with us. We will check the TV channels, as there should be enough including international channels. We will have a look! Thank you very much and see you soon, your team from the Sorat Hotel Berlin

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Answer by the hotel W O W - we are so happy to hear that you were satisfied and totally enjoyed staying with us. Thank you for your great comments and we hope to see you soon again! All the best, take care, your team of the Sorat Hotel Berlin

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Answer by the hotel ... thank you so much for your lovely feedback - it's great that you enjoyed staying with us. It is true that the room cleaning takes place every 3 days. But fresh towels are always available on request from reception:-) See you soon and best regards, your team from Sorat Hotel Berlin

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Answer by the hotel Thank you very much for such a wonderful feedback. Now we feel motivated and are extremely happy that you felt perfectly comfortable during your stay with us We hope to see you again, sincerely, your team from Sorat Hotel Berlin.

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Answer by the hotel ... so great to hear that you had a relaxing time with us. Thank you for your perfect feedback. We hope to see you again soon! All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel ... so glad to hear that. Thank you very much for your great comment. CUsoon, your team of the Sorat Hotel Berlin

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Answer by the hotel Hi there - we thank you from the bottom of our hearts for your detailed feedback and warm words. A great motivation for our team. And you know what? We already have an idea how we can motivate you to return: you don't have to miss out on a fridge at all. Next time please ask fo the "pure plus" category and you will not only find a silent fridge in your room but also a microwave, crockery and a room safe. Well - how does that sound? Give us a call and we'll be happy to tell you more. Sincerely, your team from the Sorat Hotel Berlin

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Answer by the hotel ... so great to hear that you were satisfied and thank you so much for your comment. We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for this great feedback. So happy to hear that you were satisfied. We hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel ... sound perfect - thank you for your lovely comment. We hope to see you soon again. Kind regards, your team from the Sorat Hotel Berlin

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Answer by the hotel Hellooooooooo and thank you so much for your great review. So sorry to hear that you had an injury - hopefully everything is ok with you right know? 🖏 Good news for your next time with us: there ARE rooms with fridge. These are also equipped with a microwafe and safe. ☞ Please ask for our room category "pure plus". See you next time, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you very much for your comment. It was a pleasure having you with us. Until next time, take care, your team from the Sorat Hotel Berlin

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Answer by the hotel Great to hear that you where happy staying with us and that you enjoiyed your Berlin trip. Hope to see you soon again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you and we totally enjoyed having you with us. Until we meet again, take care, yout team of Sorat Hotel Berlin

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Answer by the hotel Thanks a lot for this great comment. So nice to hear that you where satisfied! We hope to see you soon again, all the best, your team of Sorat Hotel Berlin

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Answer by the hotel Thank you so so much for this great feedback. We are happy to hear that you enjoyed your stay with us. Until we here again, take care, your Berlin Sorat Hotel Team

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Answer by the hotel ... wow! We get all red cheeks from so much praise. Thank you for your wonderful words and the great feedback. We hope to see you again. Until then take good care of yourself your team from the Sorat Hotel Berlin.translated with deepl free version

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Answer by the hotel Do you hear our hearts jumping? This comes from the great joy you have given us with your wonderful feedback. Thank you very much for this great motivation - the entire team is feeling super good now. Come and visit us again soon, until then, have a good time. Sincerely, Your Berlin Sorat Team

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Answer by the hotel Thank you very much for your great feedback and especially for your detailed tips, which will be a great help for future guests. Thank you and see you soon your team from Sorat Hotel Berlin

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Answer by the hotel Thank you so much for your friendly comment. Until we meet again, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for this great feedback. We would be more than happy to see you again soon! Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel ... we may take this a promise? Thank you so much for this lovely comment! CUsoon, your team of the Sorat Hotel Berlin

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Answer by the hotel Thanks a lot for your friendly comment. We are glead to read that you where satisfied. All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you for your great feedback - so nice to hear that you where satisfied with your stay. We hope to see you soon again, all the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so much for leaving your comment. Hope to see you soon again, kind regards, the team of the Sorat Hotel Berlin

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Answer by the hotel Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you thoroughly enjoyed your stay. We will be sure to pass on your kind words to the team, as they will be thrilled to hear about the positive feedback. If you have any future plans to visit Berlin, we would be more than happy to host you again and create more cherished memories. Please book directly on our hotel website www.sorat-hotels.com. Warm regards, your Sorat Hotel Berlin team

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Answer by the hotel Thank you so much for sharing your feedback with us. We are very happy to read that you have enjoyed our hotel facilities very much. Although it is disappointing to discover that the room was not up to your expectations 100%. Maybe our rooms with courtyard view are more to your liking. There isn't a lot of noise from the street to the courtyard, therefore on your next trip to Berlin we would be delighted to accommodate you in a room with courtyard view. Warm regards, your Sorat Hotel Berlin team

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Answer by the hotel Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your valuable insights and are delighted to hear that you enjoyed several aspects of your experience. Regarding the curtain of the shower... you are right a glass door would have been better. However the ordered glass doors could not be delivered therefore we have curtains. Nevertheless we will take this into consideration for future refurbishments. We hope to have the pleasure of welcoming you back on your future visits to Berlin, and please feel free to reach out to our friendly staff at the front desk for any assistance you may need. Bye for now, your Sorat Hotel Berlin

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Answer by the hotel Thank you for your reply. It is also annoying for us that your experience at the hotel was not satisfactory. Please be assured that we accept the criticisms and work them up intensively. We would be glad if you come back anyway. Best regards, your Sorat Hotel Berlin team

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Answer by the hotel Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Warm regards, your Sorat Hotel Berlin team.

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Answer by the hotel Thank you for your kind review, we truly appreciate your positive feedback about our accommodation and customer service and surely will pass your compliments to the team. For us the metal keys suit to our highly individual image that we want to portray. We would also add that metal keys do not make the check-out process more complex. Rather the contrary hard keys make it possible to offer our legendary customer service... however we will discuss a modern key card system and we hope to see you again soon. With warmest regards from Berlin, your Sorat Hotel team

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Answer by the hotel Thank you very much for sharing your experience at our Sorat Hotel in Berlin. We are thrilled to see that you enjoyed our super central location. As you have described, Sorat aims to provide an ultimate urbanite experience with good sized and modern rooms in the centre of Berlin. We are glad that you overall enjoyed your stay during your time in Berlin and we are happy to see that you felt welcomed by our staff. We hope to have the opportunity to welcome you back very soon. Warm regards, your Sorat Hotel Berlin team

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Answer by the hotel Thank you for choosing to stay in our Sorat Hotel Berlin and taking time to write very valued review. We are extremely happy to hear that our aim, which is providing comfortable short stays and prime location, met your expectations. We would like to invite you back to Sorat Hotels Germany and recommend you to book directly with us so you can benefit with discounts. Warm regards, your Sorat Hotel Berlin team

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Answer by the hotel Thank you very much for taking the time to share your experience. We are delighted to see that our location and style has met your expectations. We are very transparent about our breakfast concept we respect and understand that this is not suitable for everyone. We regret to hear about the problem you experienced with the shower. Should you consider to visit us in the future, we will be happy to discuss and assist you with choosing a room that best suits your preferences. Please do not hesitate to get in touch with us for any questions. Please make sure you register on our website so that you can enjoy 10% off and other benefits for direct booking with us on your future stays. We look forward to welcoming you again. Warm regards, your Sorat Hotel Berlin team

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Answer by the hotel We are delighted to see that your expectations were exceeded on all fronts. We hope to have the pleasure of welcoming you back again soon and should you ever require any assistance at all with the making of future reservations, we remain entirely at your disposal. Have a great day and warm regards, your Sorat Hotel Berlin team.

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Answer by the hotel We are so happy to see that you had such a fantastic visit and that you were so well looked after. We will be sure to share your praise with the greater team, we know they will be thrilled. Thank you for taking the time to post your much appreciated review. We hope we will have the pleasure to welcome you back again soon. Warm regards, your Sorat Hotel Berlin team

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Answer by the hotel Greetings and thank you for letting us your valuable opinion of your stay with us. We have taken note of your comments about our grab and go breakfast offer and are surprised that you have not seen it. Our small breakfast corner with a longer sideboard is behind the rondel with reception and bar. On the sideboard are plates, cups, napkins and of course the coffee maker and Monday to Sunday from 07:00 am to 11:00 am the fresh croissants. However, we will share your feedback with team and we would love to host you again on your nearest visit to Berlin. If you have questions please always ask our front office team. We are at your service. 24/7. Warm regards, your Sorat Hotel Berlin team

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Answer by the hotel Dear Guest, Thank you for being open about your personal impressions and for giving us the time to get to the bottom of the matter.In the meantime we were able to talk to our long-time employee and he admits that he had a bad day and did not show the level of friendliness that our team shows to our guests day after day, which can be seen in the numerous very good reviews for our hospitality and service. But yes, as we said, on this morning he somehow was off track and was brusque with you. For this he has expressed sincere regret and we apologise here formally on his behalf. The storage of private drinks in the bar fridges of the reception is not intended but is done here and there with a wink. It may have been possible that evening but on the morning in question the fridges were fully stocked which is why the altercation occurred in the first place. However, we fully agree with you - that was not the right way to go about it and to hear that you felt so uncomfortable as a guest in our house that again makes us very, very sad.Now that everyone is awakened and sensitised, we will in future again comply 110% with our own very high goal of hospitality and service. Every person should at any and all times feel welcome here. In this context we would like to make it clear that racism or any kind of human hostility has no place in our company and we can guarantee that none of our employees carries such ideas.Dear guest, we deeply regret that you could not fully enjoy your stay and we sincerely hope that you can accept our apology and that we were able to clarify the situation.If you have any further questions please contact our management directly at berlin@sorat-hotels.com.Thank you very much and best regards from the entire team of Sorat Hotel Berlin, Your Management

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Answer by the hotel ... when someone lets us know that they felt at home with us, that is by far the nicest compliment you can give us. Thank you so much for your wonderful words which are a great motivation for our whole team. We hope to see you again very soon. Kindest, your team from Sorat Hotel Berlin

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Answer by the hotel ... .yipeeeeeeeeee - so glad to hear that. Thank you for your lovely feedback. All the best your team from the Sorat Hotel Berlin

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Answer by the hotel ... so great to hear that you enjoyed your stay with us! Thank you for leaving this nice feedback. Best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Thank you so so much for your feedback and your recommendation. We hope to see you soon again. Best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Hi, Thank you very much for your feedback. We hope to see you soon again. Best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you so much we will we will send best regards to the team from you:-) Hope to see you soon again!

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Answer by the hotel ... "DingDong" - that was a bull's eye! Thank you for your 100% Feedback and for your loveley comments:-) We hope to see you soon again. All the best, your team of Sorat Hotel Berlin

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Answer by the hotel Dear Guest, It is so great to hear that you were totally satisfied with your guest experience. Thank you for your feedback. We hope to see you soon again. Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thaaaaaaaaaaaaaank you so much! It was lovely to have you with us. Hope to see you soon again. All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you for leaving this positive comment. We hope to see you soon again. Sincerely, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you for the positive feedback. We have decided on a 3-day rhythm for room cleaning, which saves the energy of our staff and is environmentally friendly. Fresh towels and bed linen are always available at the reception:-)We look forward to seeing you again, your team from the Sorat Hotel Berlin.

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Answer by the hotel Dear Guest, So glad to hear that everything had been to your satisfaction. We hope to see you soon again! Best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, How nice to hear that you were satisfied with our hotel and our service. Hopefully, the next time you visit us you will also be able to have an undisturbed night's rest - usually we only have very well-behaved guests:-) See you soon, your team from Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you very much for your feedback. We are pleased that we were able to impress you with our location, service and Grab'n Go breakfast. Perhaps you will try our pure Plus category next time? This one comes as a Plus with fridge, microwave and room safe and thus offers additional comfort to the pure category. Give us a call we will be happy to assist you personally, your team from Sorat Hotel BerlinTranslated with www.DeepL.com/Translator (free version)

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Answer by the hotel Dear Guest, ... and we are exremely pleased to hear that:-) Thank you so much for this great feedback we hope to see you soon again! Sincerely, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guests, ... and we would absolutely definitely be very happy about having you with us again. Thank you very much for your great feedback and in this sense "see you soon" Yours sincerely, Sorat Hotel Berlin team

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Answer by the hotel Dear Guest, We hope to see you soon again - thank you so much for your nice comment! All the best, your team of the Sorat Hotel Berlin

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Answer by the hotel Lieber Gast, vielen Dank für diese wunderbare Rückmeldung zu Ihrem Aufenthalt, es freut uns sehr zu lesen, dass Sie sich bei uns wohl gefühlt haben. Ein Wiedersehen - das wäre doch was, oder?:-) In diesem Sinne bis bald, herzliche Grüße, Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel ... you made our day! Lieber Gast, Ihre Bewertung ist am heutigen Morgen bisher das mit Abstand allerschönste, was wir zu sehen bekommen haben:-) Vielen Dank für diese tolle Rückmeldung, wir hoffen, wir sehen Sie bald wieder. Herzlichst, Ihr Team vom Sorat Hotel Berlin

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Answer by the hotel Dear Guest, We are already looking forward to seeing you again we enjoyed having you as our guest. You will find attractive offers on our homepage or you can call us and we will advise you personally. We will be happy to pass on your comment to our solution provider perhaps there is a possibility of including Catalan in the translation catalogue thank you for the tip.See you soon, your team from Sorat Hotel Berlin

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Answer by the hotel Dear Guest, We are more than happy to read this! We hope to see you soon again. Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear guest, Thank you very much for your super feedback and it is so nice to hear that you had such a good time. Thank you also for the tip with the iron - for space reasons we decided against the room option and suggest instead to contact our reception team at any time, who will be happy to provide an iron:-)See you hopefully soon, your team from Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you very much for your feedback, we hope you have arrived back home safe and sound. It is nice to read that you were so satisfied with the central location and the service of our team. In the course of the reopening we decided on the concept of a 3-day rhythm when it comes to cleaning of the rooms - good to know: you can get fresh towels or covers at any time of the day or night at the reception:-)We hope to see you again soon - until then take care, sincerely, your team from Sorat Hotel Berlin

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Answer by the hotel Dear Guest, We are so happy to hear that. What a great feedback thank you so much! We hope to see you soon again, warm regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you so much we are glead to read that you where satisfied with your stay. All the best from Berlin, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you for your compliments which we are happy to pass on to our team. Sincerely, Your team from the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, So nice to read that you were satisfied with the central location of the hotel and with the room design. We are glad to hear that. Less pleasing is that we obviously overlooked something on the subject of cleanliness. It can happen in very rare cases that we receive laundry from the dry cleaners that, despite careful cleaning under strict hygienic aspects, has non-removable stains (e.g. from hair dye). This is usually noticed directly in the laundry or at the latest by our team. There must be something "slipped through" this time please apologize! Our tip for the next time: Please let us know directly on site as then we can exchange the corresponding garments directly - we always have fresh covers, sheets and towels available at the reception. We do not offer a breakfast restaurant in this sense as we do not offer breakfast. However, you have the possibility to take the free Grab'n Go breakfast which we offer our guests every morning in the form of fresh croissants and coffee in our hotel lobby.For an extensive gourmet breakfast we recommend one of the numerous surrounding cafes and restaurants where you can then enjoy a relaxed breakfast. Ask our team for the best tips!We hope to see you again soon, sincerely, your team from the Sorat Hotel Berlin

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Answer by the hotel Dear guest, Thank you for the very positive feedback. It is nice to read that you felt comfortable during your stay with us.We clean our rooms every three days but we can always provide you with fresh towels or a second pillow at the reception on request:-)We hope to see you again and say see you soon! Sincerely, Your team from Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you for taking the time to tell us about your impressions. That sounds like an eventful and exciting city trip, good for you:-) What sights did you visit? Berlin is really huuuuuuuuuuuge and depending on your plans for visiting the capital it clearly makes sense to choose a central starting point. The Sorat Hotel Berlin is located right in the middle of Berlin's City-West in close distance to, for example, the Gedächtniskirche (Memorial Church) or the Berlin Zoo. The famous Siegessäule (Victory Column) is also not far away. And all this in a prime shopping location. You can also enjoy a hearty breakfast in one of the many cafes around the hotel. We ourselves offer our guests a free Grab'n Go breakfast to start the day - fresh coffee and fresh croissants - isn't that worth more than one star? We suggest: Your next visit to the capital planned with a focus on the center around Ku'damm, KaDeWe and Potsdamer Platz spend it with us again and we'll add some really good breakfast tips on top... how does that sound to you? Tip-top? Great, then we'll see you again soon - we're looking forward to it. Sincerely, your team from Sorat Hotel BerlinTranslated with www.DeepL.com/Translator (free version)

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Answer by the hotel Thank you very much for having taken the time to share this lovely review following your recent stay with us. We are delighted to see that you had such a great experience and hope to have the pleasure of welcoming you back at Sorat Hotel the next time your travels take you to Berlin. Should you ever require any assistance at all with the making of future reservations, we remain entirely at your disposal. Because we have some rooms with safe; available in our pure plus room category. However, phones we do not offer. We look forward to your direct booking via www.sorat-hotels.com. Best regards from Berlin, your Sorat Hotel team

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Answer by the hotel Dear "Nils", Thank you so much for your lovely comment we are more than happy to hear that you were satisfied with you stay. Kind regards, the team of Sorat Hotel Berlin

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Answer by the hotel ... yeeaaahhhh - what a great comment -t hank you so much. We are absolutely happy to hear that you and your furry friend enjoyed your stay! Hope to CUsoon:-) Best regards, the team of the Sorat Hotel Berlin

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Answer by the hotel On behalf of the team here at Sorat Hotel in Berlin, thank you so much for having taken the time to share this wonderful review following your recent stay with us. We are delighted to see that the quality of the service provided contributed positively to an enjoyable stay. We hope to have the pleasure of welcoming you back here the next time your travels take you to Berlin. Warm regards, your Sorat Hotel team

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Answer by the hotel Lieber Gast, "wir freuen uns wie Bolle" - wie der Berliner sagt - über dieses tolle Feedback. Danke und bis bald, herzlichst, Ihre Direktion

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Answer by the hotel ... so. so glad to hear that! Thank you for leaving this nice comment and CUsoon again. Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, We are happy to hear that you were satisfied with your stay. We hope to see you soon again. Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you for leaving this great feedback. We are hoping to see you soon again. Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, So great to hear that! We can't wait to see you again soon! Best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you so much for your nice comment. We hope to see you soon again. Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, It was so good to you with us again and to hear that you were satisfied with your stay. Thank you so much for your suggestions regarding improvents - we will have them checked! CUsoon again, best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you so much for your excellent feedback. So happy to hear that you were satisfied with you stay. Best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you for your feedback we are happy to herar that you were satisfied with you stay. Bye bye for now and see you soon! Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you so much we are more than happy to learn that you had a good time with us! Hope to see you soon again. Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, We are happy to hear that you enjoyed your stay with us. Thank you for your feedback. Kind regards, your team of Sorat Hotel Berli

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Answer by the hotel Dear Guest, So happy to hear that you liked the location and were satisfied with your stay. Thank you for your feedback. Kind regards, your team of Sorat Hotel Berli

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Answer by the hotel Dear Guest, Thank you for leaving the great comment! We hope to see you again soon. Kind regards, your team of Sorat Hotel Berli

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Answer by the hotel Dear Guest, So glad to hear that you had a great time with us. Hope to see soon again. Kind regards, your team of Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you so much. Hope to see you soon againg. Kind regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you so much for your feedback. We hope to see you soon again, best regards, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, What a great feedback so happy to hear you were satisfied with your stay. We hope to see you soon again, . Best regards, the Management

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Answer by the hotel Dear Guest, Thank you for leaving your feedback. We hope to see you soon again at the Sorat Hotel Berlin. Best regards, the management and Team

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Answer by the hotel Dear Guest, Thaaaaank you so much for that great feedback. We hope to see you soon again. Take care, "bye bye" your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you for your feedback so happy to hear that you were satisfied. All the best, the team of Sorat Hotel Berlin

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Answer by the hotel Dear Guest, We are always happy to receive feedback - so first of all thank you for taking the time to tell us about your personal impressions. Not everything we can understand right away so please allow us the following explanations:The Sorat Hotel Berlin is a very centrally located 3-star hotel that does not offer breakfast. This can be seen in the descriptions on the Internet well. However, so that our guests do not start the day hungry we offer coffee, tea and fresh croissants as a grab'n go breakfast every morning. Completely free of charge. Isn't that great? If you want to have an opulent breakfast you can visit one of the numerous cafés or restaurants in the immediate vicinity. Our reception team will be happy to advise you on site. Our lobby bar is open 24/7. Seats are available in the lobby, directly at the bar and in summer also on the small terrace in front of the hotel.Room cleaning is done every three days. So, we promise solemnly: we really are a hotel. Put through its paces:-) Maybe you will give us the opportunity to convince you during your next stay in Berlin. Maybe we meet for a coffee at the bar - we are always curious to know the opinion of our guests! Sincerely, your management and the team of Sorat Hotel BerlinTranslated with www.DeepL.com/Translator (free version)

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Answer by the hotel Dear Guest, ... "wwwwoooooowwwww"!!! Thank you so much for your wonderful feedback! We can't wait to see you again soon! Have a great time and take care. All the best from Berlin, your team of the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, ... we are hiring! We would be more than happy to welcome you to our Marketing Team!!!:-) Thank you so much for your great feedback and for recommending the hotel to your friends - that is the hightest acknowledgement and we appreciate! Thanks and see you again soon, your team from the Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you for your feedback. We are happy to hear that you have had a good overall experience. Little remark regarding breakfast: Actually we do not offer full breakfast in the Sorat Hotel Berlin. But we do offer fresh coffee and croissants every morning ind the hotel lobby. This service is completely free of charge so maybe taking that into consideration we can turn your "no good breakfast" into "what a great suprise!" - what do you think?:-) We would be happy to seeing you again soon, until then "bye bye" and take care. All the best, the Management and team of Sorat Hotel Berlin

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Answer by the hotel Dear Guest, Thank you for taking the time to write us feedback on your stay.We agree - the super central location right in the heart of Berlin's City West with the best connections is outstanding. The hotel is for example ideally located to Berlins fairground "Messe Berlin" where the "Innotrans 2022" took place during the duration of your stay. This is a very popular travel period for Berlin and surely the comparison has shown you that all our market companions have called similar to the same prices. The good news for frequent travellers: if you are flexible in terms of time there are very attractive rates especially on our homepage where you can book super attractive rates!We put a lot of thought into the renovation and decided against offering a breakfast room in the new concept. Instead we decided on a cosy hotel lobby with a little book corner and free WLan for all you net- and co workers Of course we know that nobody wants to start the day beeing hungry - so there is a free service of coffee, tea and fresh croissants in the morning. Its on the house, so to speak. If you want to have a hearty breakfast simply visit one of the numerous cafés or restaurants in the immediate vicinity of the hotel - our team has the best tips for you. Dear Guest perhaps we will be able to fully convince you next time. After all, when you left, you told us that you were very satisfied with your stay overall so we hope to see you again. Yours sincerely, the managementTranslated with www.DeepL.com/Translator (free version)

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Answer by the hotel Dear Guest, So glad to hear you were happy staying with us. Thank you for your feedback. Best regards, the management

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Answer by the hotel Dear Guest, if you are one hundred percent satisfied, then we are even more so. Thank you for this wonderful review and see you next time. Sincerely, the management

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Answer by the hotel Dear Guest, Thank you very much for your positive feedback. We are pleased to read that you felt very comfortable overall. We hope to see you again, best regards, your management

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Answer by the hotel Dear Guest, We are very pleased that you are considering booking the hotel again for your next stay in Berlin. We also firmly believe that the super central location, the perfect public transport connections, the freshly renovated rooms and the complimentary Grab'n Go breakfast outweigh everything else:-) On that note, "see you soon!" Sincerely, your management

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Answer by the hotel Dear guest, We are more than happy to hear that you had a satisfying stay with us. All the best from Sorat Hotel Berlin, the management.

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Answer by the hotel Thank you so much for taking the time to write your great review. We are so happy you enjoyed our new styled rooms and that you had a wonderful time. We will be delighted to pass on your kind words to the team who provided you an exceptional service. It would be a pleasure to host you again. Warm regards from the management of Sorat Hotel Berlin.

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Answer by the hotel Dear Guest, so happy that you were happy:-) Hope to see you soon again! Best regards, the Management

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Answer by the hotel Dear Guest, So happy to hear that you were satisfied with your stay in the SORAT Hotel Berlin. Hopefully we will see you again! Kind regads, the Management

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Answer by the hotel Dear Guest, "Hooray" - thank you so much for this wonderful feedback. We are delighted that you were so happy with your stay with us. We hope to see you again, kind regards, the Management

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Answer by the hotel Dear Guest, Thank you so much for your 100% positive feedback. Sounds like you had an exiting time in Berlin with us:-) so we hope to see you soon again. Best regards, the Management

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Answer by the hotel Dear Guest, Thank you so much for your kind feedback. Happy to hear you were satisfied! Hope to see you soon again, best regards, the Management

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Answer by the hotel Dear Guest, Thank you for your Feedback. We are happy to hear that your were satisfied with your stay. Kind regards, the Management

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Answer by the hotel Dear guest, Thank you so much for your friendly feedback. We hope to see you soon again:-) Take care and all the best from Berlin, the Management

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Answer by the hotel Dear Guest, So happy to hear that you where satisfied with your stay. There is so much more to discover in Berlin so we hope to see you soon again! Take care! All the best from Berlin, the Management

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Answer by the hotel Dear Guest, Thank you so much we are happy to hear that you where satisfied with your stay. Best regards, the Management

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Answer by the hotel Dear Guest, That is exactly what we always hope to hear:-) Thanks a lot and we hope to see you soon again. Best regards, the Management

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Answer by the hotel ... and that is how it should be:-) Glad to hear you had a pleasant stay. Hope to see you again. Best regards, the Management

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Answer by the hotel Dear Gust, Thank you so much for the 100% positive feedback. So great to hear! We hope to see you soon again. Best regards, the Management

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Room 40%

Location 80%

Cleanliness 80%

Service 100%

Breakfast 60%

Answer by the hotel Dear Guest, We are happy to hear that you were satisfied with your stay. Best regards, the Management

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Dear guest, thank you so much for your feedback. We were more than happy to have you with us and we are looking forward to seeing you again soon. Best regards, the Management

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Breakfast 60%

Answer by the hotel Dear Guest, Thank you so much for your great feedback. Hope to see you soon again, best regards, the Management

Value for money 80%

Room 100%

Location 80%

Cleanliness 100%

Service 100%

Answer by the hotel Dear Guest, So happy to hear that you fully enjoyed your stay and that we even managed to surprise you in a positive way. Hope to see you soon again! Best regards, the Management

Value for money 80%

Room 80%

Location 100%

Cleanliness 80%

Service 80%

Breakfast 60%

Answer by the hotel Dear Guest, "Excellent" is a word we love to hear when it comes to our service. Thank you so much we will gladly pass on your praise to our team. We hope to see you soon again, best regards, the Management

Value for money 80%

Room 80%

Location 80%

Cleanliness 100%

Service 100%

Breakfast 60%

Answer by the hotel Indeed we are handling our breakfast slightly different than what weve done in the past. Now we are offering a small grab and go breakfast with coffee or tea and croissants as a hotel amenity, which is convenient and including in our room rate. So happy that you liked it. You are right... unfortunately, the shower screens did not arrive on time for our opening date. We are currently looking for possible solutions and thank you very much for your understanding. We are so sorry, obviously you did not have one of our fans in your room that we offer instead of an air conditioning. What a pity to read this after your departure. Please let us know next time you come around so we could assist you with your room and anything to make your trip an overall better experience. Kind regards, your SORAT Hotel Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Breakfast 80%

Answer by the hotel Thank you so much for the compliment, that is really motivating to read. We love to hear that you enjoyed your stay. See you soon and warm regards, your Sorat Hotel Berlin team.

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Breakfast 100%

Answer by the hotel On behalf of our team here at Sorat Hotel Berlin, thank you for sharing this wonderful review following your recent stay with us. We are delighted to see that the quality of the service provided contributed positively to an enjoyable stay and hope to have the pleasure of welcoming you back here the next time your travels take you to Berlin. Should you ever require any assistance at all with the making of future reservations, we remain entirely at your disposal. Greetings your Sorat team

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Breakfast 80%

Answer by the hotel Thank you very much for your great review. We really appreciate your nice words about the staff, this encourages us to keep working hard every day for our guest's satisfaction. We are also glad to see that you enjoyed the small grab and go breakfast. We look forward to welcoming you again at Sorat Hotel Berlin. Until then have a great time. Your Sorat team

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Breakfast 100%

Answer by the hotel What a great review. This is so rewarding for our staff to read comments like yours and to see that we were able to exceed your expectations. This means a lot to us. Thank you.:-) We will be waiting for you at Sorat Hotel when you visit Berlin again. Your Sorat Hotel Berlin team