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Data protection social networks

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Data protection information for our social networks

We maintain publicly accessible profiles on social networks. The social networks we use in detail can be found below. The Sorat Hotels take the current discussion about data protection in social networks very seriously. It is currently not legally clarified whether and to what extent all networks offer their services in accordance with European data protection regulations. As soon as new and legally secure aspects arise for the operation of our Facebook company pages, we will take them up immediately. Until then, you should carefully consider what personal data you make available to the social networks. Current status of this privacy policy is April 2023.

I. Facebook and Instagram

We maintain public social media profiles for our hotels and restaurants on Facebook such as Instagram. To provide these company pages, we use the technical platform and services of Meta Platforms Ireland Ltd. Facebook back. Facebook is a social network which, in addition to the creation of private profiles, also allows the creation of group pages and company pages. Photos, videos and other contributions can be uploaded to these pages. Other Facebook users have access to this information and can share and comment on this content. Instagram also belongs to Facebook. In order to give you, as a registered and non-registered user, a good feeling with regard to the use of all Sorat Hotels and Restaurant company pages on Facebook, we make it transparent for you which personal data we process and also put them in context for you with the processing existing, legally defined rights. Personal data are all data that can be related to you personally, such as name, e-mail address or user behavior. As far as it is possible for us, we also refer to the data processing carried out by Facebook in this part of the data protection declaration and refer to further sources of information and contact persons. This transparent presentation enables an appropriate delimitation of the responsibilities of Sorat and Facebook in the context of the operation of all our company pages on Facebook. We would like to point out that you use our Facebook pages and their functions at your own risk. This applies in particular to the use of the interactive functions, such as commenting, sharing, rating. Alternatively, part of the information offered via this site can also be accessed on our company website


Sorat and Facebook are jointly responsible for data processing on our company page on Facebook within the meaning of article 26 GDPR. Jointly responsible: Sorat Hotel Verwaltungs GmbH, Bayreuther Straße 44, DE 10787 Berlin, phone + 49 30 - 21 90 21 60, fax + 49 30 - 21 90 21 66, e-mail address and Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. For this purpose, Facebook has provided contract terms for Sorat Hotel Verwaltungs GmbH as the operator of the hotels and restaurant company pages on, which can be viewed via the following link:

Data protection officer

To protect their rights, anyone affected can contact the data protection officer of Sorat Hotel Verwaltungs GmbH or Facebook. The data protection officer responsible for Sorat Hotel Verwaltungs GmbH is Kemal Webersohn of WS Datenschutz GmbH. Kemal Webersohn can be reached at the email address The data protection officer of Meta Platforms Ireland Ltd. can be contacted using a form which can be accessed via the following link:

Information about the processing of personal data by Sorat

Sorat does not collect, but uses personal data on the Facebook pages within the framework of the provisions of article 6 (1) GDPR or if another legal regulation allows the processing. Personal data that is required and used to contact you is your name and e-mail address. As the operator of the Sorat company pages on Facebook, Sorat receives statistical data from Facebook, so-called insights. Insights are demographic data such as age, gender or origin. All data that is displayed and evaluated in Facebook Insights is available in an aggregated and anonymous form. Access to a user's personal profile data by the administrators of the Sorat company pages is not possible. Insights only make it possible to understand how visitors interact with the pages. Sorat uses the insights on the basis of the legitimate interest article 6 (1) (f) GDPR in order to continuously make the information provided attractive for visitors to the Sorat company pages and to align it with user interests. For further information regarding the collection and processing of the insights by Facebook, reference is made to the Facebook data protection declaration and to the page Visitors to the Sorat company pages also have the opportunity to use interactive functionalities such as the Like button or the comment function as part of their visit. This use usually requires the visitor to register with Facebook. With this use, personal data and information are visible to Sorat and other visitors to the company website and direct personal assignment can be made if necessary. Sorat has no influence on the interactive functionalities and the visibility of user activities on the Sorat company pages. At this point we would like to explicitly point out that the Sorat company pages on Facebook can of course also be visited without using these interactive functionalities. Via the Sorat company pages or the Facebook messenger service, there is also the option of contacting our hotels or our restaurants by message. The information transmitted in this way is processed on the basis of the legitimate interest of article 6 (1) (f) GDPR. In principle, Sorat only uses this information for the purpose of answering the inquiries in a targeted manner. The retention period for the data processed by Sorat as part of the operation of the Sorat company pages on Facebook is based on the earmarking and, in addition, on any existing statutory retention periods.

Information about the processing of personal data by Facebook

Facebook processes user data for the purposes of advertising, creating user profiles and market research. For this purpose, Facebook uses so-called cookies, which are stored on the end devices of the users: Facebook describes what information Facebook receives and how it is used in its data policy, which can be accessed via the following link: Facebook has full access to the statistical data collected from the use of the Sorat company pages; the so-called insights. When accessing a Facebook page, the IP address assigned to the end device used is transmitted to Facebook. Facebook stores information about the end devices of its users, which may make it possible to assign IP addresses to individual users. If users are currently logged in to Facebook, there is a cookie with the personal Facebook ID on the end device. This enables Facebook to understand how the Facebook page is accessed and how it is used. Facebook buttons integrated into websites also enable Facebook to record visits to these pages and assign them to your personal Facebook profile. This data can be used to offer personalized content or advertising. This can be avoided by logging out of Facebook or deactivating the login function, deleting the cookies on the device used and closing and restarting the browser. In this way, Facebook information that can be used to directly identify the visitor is deleted. This means that the Sorat company pages can be used on Facebook without revealing your personal Facebook ID. When accessing interactive features of the site, such as like, comment, share and more, a Facebook login screen appears. After logging in, Facebook can again recognize you as a specific visitor. Information on setting options for managing user data is available to Facebook users at the following link: Sorat, as the operator of the Sorat company pages on Facebook, cannot rule out that Facebook may transfer user data to third countries and process it there.

Rights of website visitors

Users have the right to receive information about the processing of the personal data concerned as well as the information detailed in article 15 GDPR. If the personal data concerned is incorrect or incomplete, the correction or completion of this data can be requested in accordance with article 16 GDPR. If one of the reasons listed in article 17 GDPR applies, you have the right to demand the immediate deletion of the personal data. Under the conditions of article 18 GDPR, the restriction of processing can be requested and according to article 20 GDPR data portability. Under the conditions of article 21 GDPR, you have the right to object to the processing of your personal data. If there is the opinion that the processing of the respective personal data violates the provisions of the GDPR, a complaint can be lodged with a supervisory authority in accordance with article 77 GDPR.

II. Further profiles


We use the short messaging service Twitter. The provider is Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Irland. You may adjust your Twitter data privacy settings independently via your user account. To do so, click on this link and log in: For further details please refer to the Twitter privacy policy:


Our website links to our profile of the Xing network, provider Xing AG, Dammtorstraße 29 - 32, 20354 Hamburg, Germany. We do not use a plugin for this. When you click on the Xing button on our website, our Xing profile is opened in a new window. When you visit this page, your server establishes a connection to the Xing servers. To the best of our knowledge, personal data is not stored. In particular, no IP addresses are saved or usage behavior is evaluated. Further information on data protection can be found in Xing data protection.


We have a profile on YouTube. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. For information about the type of data processed by YouTube and for what purposes, consult their privacy policy:

III. Data protection