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SORAT Hotels DE

SORAT Hotel Ambassador Berlin

Online booking

Reviews in the hotel

Guest satisfaction index

Based on 3445 reviews across the hotel

86%

Excellent

Customer rating

Excellent 2352

Good 969

Ok 112

So-So 12

Unsatisfying 0

Rating summary

Value for money 82%

Room 74%

Location 92%

Cleanliness 84%

Service 88%

Sort by
LeisureBusinessPositive firstNegative first
80%

Review 5. Dezember 2017, Anonymous, 60 - 69 years, Business

My stay was good as always. More

My stay was good as always.

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

Breakfast 80%

Bar 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

100%

Review 5. Dezember 2017, Anonymous, 50 - 59 years, Business

Good experience, good greeting, comfortable room. More

Good experience, good greeting, comfortable room.

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

76%

Review 4. Dezember 2017, Anonymous, 60 - 69 years, Leisure

Overall good, requires a full update and internet service for ... More

Overall good, requires a full update and internet service for this hotel was the worst I ever saw in my life. Basically useless

Value for money 80%

Room 80%

Location 80%

Cleanliness 60%

Service 80%

Breakfast 80%

86%

Review 27. November 2017, Anonymous, 30 - 39 years, Business

Very Nice thank you. More

Very Nice thank you.

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 100%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

84%

Review 27. November 2017, Anonymous, 60 - 69 years, Business

Much better than expected for the price More

Much better than expected for the price

Value for money 100%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

Breakfast 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

88%

Review , , 60 - 69 years, Leisure

Nice place to stay in. Close to the centre city, so you can go ... More

Nice place to stay in. Close to the centre city, so you can go on foot everywhere

Value for money 100%

Room 80%

Location 100%

Cleanliness 80%

Service 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

64%

Review 24. November 2017, Anonymous, 40 - 49 years, Business

Good, no other comments More

Good, no other comments

Value for money 60%

Room 60%

Location 60%

Cleanliness 80%

Service 60%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

84%

Review 22. November 2017, Anonymous, 50 - 59 years, Leisure

Good and hope to come back next year. More

Good and hope to come back next year.

Value for money 60%

Room 80%

Location 80%

Cleanliness 100%

Service 100%

Breakfast 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

80%

Review 21. November 2017, Anonymous, 50 - 59 years, Leisure

Centralt beliggende hotel, til en fair pris More

Centralt beliggende hotel, til en fair pris

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

Breakfast 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

84%

Review 20. November 2017, Anonymous, 50 - 59 years, Leisure

Cheap, clean, good location ... but no extra. All the necessary! More

Cheap, clean, good location ... but no extra. All the necessary!

Value for money 100%

Room 60%

Location 100%

Cleanliness 100%

Service 60%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

92%

Review , , 50 - 59 years, Leisure

Very positive - after having upgraded to comfort room More

Very positive - after having upgraded to comfort room

Value for money 80%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

100%

Review , , 60 - 69 years, Leisure

Excellent! Courteous, helpful staff. High quality breakfast with ... More

Excellent! Courteous, helpful staff. High quality breakfast with substantial choice of items.

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Breakfast 100%

Bar 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

94%

Review , , 40 - 49 years, Leisure

It was a great place to stay, friendly staff, booking in/out ... More

It was a great place to stay, friendly staff, booking in/out times really good and so close to the underground.

Value for money 80%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Bar 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

90%

Review 15. November 2017, Anonymous, 60 - 69 years, Leisure

Very good indeed. I would like to come back More

Very good indeed. I would like to come back

Value for money 80%

Room 80%

Location 80%

Cleanliness 100%

Service 100%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

80%

Review 14. November 2017, Anonymous, 40 - 49 years, Business

I was in Berlin on a business trip and my overall experience of ... More

I was in Berlin on a business trip and my overall experience of staying at the Sorat was very positive.

Value for money 80%

Room 80%

Location 80%

Cleanliness 60%

Service 60%

Breakfast 100%

Bar 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

94%

Review 14. November 2017, Anonymous, 20 - 29 years, Business

Good! Room was excellent. More

Good! Room was excellent.

Value for money 80%

Room 100%

Location 80%

Cleanliness 100%

Service 100%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

70%

Review , , 20 - 29 years, Business

Everything was better arranged except when I first came to the ... More

Everything was better arranged except when I first came to the room, it was not so tidy and clean but the next all was setup

Value for money 60%

Room 80%

Location 80%

Cleanliness 60%

Service 80%

Breakfast 60%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

80%

Review , , 50 - 59 years, Leisure

Nice hotel in a great location More

Nice hotel in a great location

Value for money 80%

Room 60%

Location 100%

Cleanliness 100%

Service 80%

Breakfast 60%

Bar 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

84%

Review 10. November 2017, Anonymous, 30 - 39 years, Business

The hotel is quite nice. However, you need to check the drainage ... More

The hotel is quite nice. However, you need to check the drainage of the pipes in the rooms because my shower and sink would accumulate water

Value for money 80%

Room 100%

Location 100%

Cleanliness 60%

Service 80%

Breakfast 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! The renovation of the pipes is an ongoing process. Kind regards, the Management

74%

Review 10. November 2017, Anonymous, 20 - 29 years, Business

It was good regarding the value for money aspect. Probably more ... More

It was good regarding the value for money aspect. Probably more money should be invested in the renovation of the hotel.

Value for money 80%

Room 40%

Location 80%

Cleanliness 60%

Service 80%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. The seeling in the corridor was in renovation during you stay. Nevertheless we hope to see you again! Kind regards, the Management

98%

Review , , 40 - 49 years, Business

Nice and helpful, always smiling stuff, amazing weekend in Berlin More

Nice and helpful, always smiling stuff, amazing weekend in Berlin

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Breakfast 100%

Bar 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

70%

Review 8. November 2017, Anonymous, 40 - 49 years, Business

Good, but room is too small. More

Good, but room is too small.

Value for money 60%

Room 60%

Location 80%

Cleanliness 80%

Service 60%

Breakfast 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

94%

Review , , 40 - 49 years, Leisure

Great location, very nice hotel More

Great location, very nice hotel

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 80%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

100%

Review , , 30 - 39 years, Leisure

Excellent hotel, staff and location. Added bonus that staff all ... More

Excellent hotel, staff and location. Added bonus that staff all spoke excellent English

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

100%

Review , , 30 - 39 years, Business

The hotel and services were good. Except for the Internet. The ... More

The hotel and services were good. Except for the Internet. The Internet in my room was horrible and was not working most of the time.

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

78%

Review , , 80 - 89 years, Business

A very pleasant in Berlin More

A very pleasant in Berlin

Value for money 80%

Room 60%

Location 80%

Cleanliness 80%

Service 80%

Breakfast 80%

Bar 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

84%

Review 4. November 2017, Anonymous, 30 - 39 years, Leisure

Good and very confortable More

Good and very confortable

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

80%

Review 4. November 2017, Anonymous, 20 - 29 years, Business

It was all good.But the room is a bit worn out. More

It was all good.
But the room is a bit worn out.

Value for money 80%

Room 60%

Location 100%

Cleanliness 80%

Service 80%

Breakfast 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

76%

Review , , 50 - 59 years, Business

Didn't get the street view as booked - was in a back room - I ... More

Didn't get the street view as booked - was in a back room - I decided not to try to change rooms, so staff didn't get opportunity to correct this. Very big room, but in need of a revamp.
Don't want to complain too much as it has been good to me in the past - and will return anyway.

Value for money 80%

Room 60%

Location 80%

Cleanliness 80%

Service 80%

84%

Review , , 50 - 59 years, Business

Good value for money, good location. More

Good value for money, good location.

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Kind regards, the Management

80%

Review 3. November 2017, Anonymous, 30 - 39 years, Business

Room had a water leak, maybe from the room above. Reception ... More

Room had a water leak, maybe from the room above. Reception didn't do anything about it.

Value for money 80%

Room 40%

Location 100%

Cleanliness 80%

Service 80%

Breakfast 100%

84%

Review 1. November 2017, Anonymous, 50 - 59 years, Business

Very bad expérience on first night: very noisy room on the ... More

Very bad expérience on first night: very noisy room on the street although I have precised "quiet room" wehnelt booking 1 month ago
After explanation at the deskboard a new room was offered to Mr on the back yard this one was very quiet at the 6th floor
Very good and delicious breakfast
I Will recommande your hotel

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback. We hope to see you again! Please be so kind to book a back yard room dirctly next time.Kind regards, the Management

80%

Review 31. Oktober 2017, Anonymous, 60 - 69 years, Business

The overall experience was OK! More

The overall experience was OK!

Value for money 60%

Room 80%

Location 100%

Cleanliness 80%

Service 80%

Breakfast 80%

Bar 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback hope to see you again! Kind regards, the Management

86%

Review , , 40 - 49 years, Leisure

It was a pleasant experience. Very nice personnel and effective ... More

It was a pleasant experience. Very nice personnel and effective cleaning.

Value for money 100%

Room 80%

Location 80%

Cleanliness 80%

Service 100%

Breakfast 80%

Bar 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback hope to see you again! Kind regards, the Management

72%

Review 29. Oktober 2017, Anonymous, 30 - 39 years, Leisure

No thank you. Best regards More

No thank you. Best regards

Value for money 80%

Room 60%

Location 80%

Cleanliness 80%

Service 60%

96%

Review , , 30 - 39 years, Leisure

It's lovely area with my 4 nights in Sorat hotel ambassador. ... More

It's lovely area with my 4 nights in Sorat hotel
ambassador. My little kid doesn't want to come back again as she really love the hotel room and the vicinity.

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback hope to see you again! Kind regards, the Management

76%

Review 26. Oktober 2017, Anonymous, 20 - 29 years, Leisure

Very nice room, larger size than average. Price mid-range. Staff ... More

Very nice room, larger size than average. Price mid-range. Staff okay.

Value for money 60%

Room 80%

Location 80%

Cleanliness 100%

Service 60%

Answer by the hotel Dear Guest,
Many thanks for your feedback hope to see you again! Kind regards, the Management

94%

Review , , 60 - 69 years, Leisure

A good hotel in a good place. More

A good hotel in a good place.

Value for money 100%

Room 80%

Location 100%

Cleanliness 100%

Service 100%

Breakfast 80%

100%

Review , , 50 - 59 years, Business

Friendly staff, great value. Only the WI-LAN is too slow... More

Friendly staff, great value. Only the WI-LAN is too slow...

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Breakfast 100%

Bar 100%

80%

Review 24. Oktober 2017, Anonymous, 20 - 29 years, Leisure

Great, good area. Clean room and nice service More

Great, good area. Clean room and nice service

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

68%

Review 21. Oktober 2017, Anonymous, 30 - 39 years, Business

Good location but not satisfied with staff politeness. More

Good location but not satisfied with staff politeness.

Value for money 80%

Room 60%

Location 100%

Cleanliness 60%

Service 40%

86%

Review , , 40 - 49 years, Leisure

It was very good. jj More

It was very good. jj

Value for money 80%

Room 80%

Location 100%

Cleanliness 100%

Service 80%

Bar 80%

66%

Review 20. Oktober 2017, Anonymous, 60 - 69 years, Leisure

OK, WE HAVE STAYED IN THIS HOTEL BEFORE More

OK, WE HAVE STAYED IN THIS HOTEL BEFORE

Value for money 60%

Room 60%

Location 60%

Cleanliness 80%

Service 80%

Breakfast 60%

Bar 60%

84%

Review 16. Oktober 2017, Anonymous, 40 - 49 years, Business

The overall experience was good. More

The overall experience was good.

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback hope to see you again! Kind regards, the Management

100%

Review , , 30 - 39 years, Leisure

Berlin is a fabulous city and the Sorat helped my stay to be ... More

Berlin is a fabulous city and the Sorat helped my stay to be most pleasurable.

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback hope to see you again! Kind regards, the Management

84%

Review 15. Oktober 2017, Anonymous, 60 - 69 years, Leisure

Another pleasant stay in this hotel. More

Another pleasant stay in this hotel.

Value for money 100%

Room 60%

Location 80%

Cleanliness 80%

Service 80%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback hope to see you again! Kind regards, the Management

80%

Review 14. Oktober 2017, Anonymous, 60 - 69 years, Business

Eccellente... ... ... ... ... ... ... ... ... ... ... ... ... ... More

Eccellente... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ... ..

Value for money 80%

Room 80%

Location 80%

Cleanliness 80%

Service 80%

Breakfast 80%

Answer by the hotel Dear Guest,
Many thanks for your feedback hope to see you again! Kind regards, the Management

96%

Review , , 60 - 69 years, Business

It was like I was expecting More

It was like I was expecting

Value for money 80%

Room 100%

Location 100%

Cleanliness 100%

Service 100%

Breakfast 100%

Answer by the hotel Dear Guest,
Many thanks for your feedback hope to see you again! Kind regards, the Management

96%

Review , , 20 - 29 years, Leisure

Very delighted overall, the strength of the wifi was weak, but ... More

Very delighted overall, the strength of the wifi was weak, but that was the only problem. Would highly recommend it, because of the location/price/service combo. Recepcionist are very friendly and helpful (we have met 4 of them).

Value for money 100%

Room 100%

Location 100%

Cleanliness 100%

Service 80%

80%

Review , , 30 - 39 years, Business

Excellent location, lousy bathroom and shower head was broken ... More

Excellent location, lousy bathroom and shower head was broken while water was hot and cold in an uncontrollable fashion.

Value for money 80%

Room 60%

Location 100%

Cleanliness 80%

Service 80%

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