Sorat Hotels DE


Reservation front office manager m/f/d

Conti Hotel und ferrotel Duisburg · Partner of SORAT Hotels

We are seeking a dynamic reservation and front office manager to join our team in our partner hotels in Duisburg. Our hotels understand the meaning of true customer service, we all are professional, team-oriented, possess good work ethics and we are extremely results driven. Are you seeking a successful company to grow with? Join our hotels in Duisburg.

Your profile

  • Hotel training
  • Professional experience
  • MS Office skills
  • German and English fluently
  • Knowledge of the regional hotel market
  • Knowledge of the conference market
  • Self-confident manner

Your tasks

  • Handling of reservations
  • Processing of reservations and correspondence
  • Leader of the front office team
  • Check in and check out
  • Sales on the telephone - groups, fair trades, meetings
  • Responsible for maximize occupancy, rate and revenue
  • Data administration and analysis of our online booking tool
  • Guests complaint management
  • Maintaining guest profiles
  • Compliance with our service standards
  • Optimizing and standardization of our work processes
  • Implementation of inhouse team trainings

Your benefits

  • Regulated working time account
  • Staff conditions in other SORAT Hotels
  • Daily varied breaktime snacks
  • Fair duty and vacation planning


  • Full time

Employment duration

  • Unlimited

Our profile

  • Two individual city hotels in top location
  • Conti Hotel Duisburg: 71 rooms, breakfast restaurant, lounge bar
  • ferrotel Duisburg: 30 rooms, breakfast restaurant, lobby bar, 2 meeting rooms

Your contact

  • Conti Hotel and ferrotel Duisburg · Partner of SORAT Hotels
  • Contact: Mr Marcus Busch, General Manager
  • Düsseldorfer Straße 131-137
  • DE 47051 Duisburg

Your application

Please send us your application by Email including CV, photo, copies of certificates. Please enter the captcha code shown below and click Online application. Your application including your personal data will be encrypted [if you send your resume to our postal address, please insert a stamped and addressed envelope].